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ADT

Home Security
  • 4 ISSUES RESOLVED
  • 1051 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Servicemen that came to the home 3
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service9
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative4
  • Delivery of service4
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Central Security Group

Home Security
Has verified representatives
  • 2 ISSUES RESOLVED
  • 26 COMPANY RESPONSES
  • 89 TOTAL REVIEWS
  • $42.9K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Rip-off contracting 2
  • Fraud 1
  • Always call when alarm rings 1

Customers don't like

  • Unable to cancel contract3
  • Would not honor cancellation2
  • Product or customer service2
  • Disappointing service call technicians2
  • Refuse to honor the contract1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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