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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 949 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Installer 4
  • Unsatisfactory 4
  • Quick to schedule 3
  • Technician service 2
  • Technicians 2

Customers don't like

  • Customer service25
  • Lack of ethics15
  • Misleading representatives9
  • Crooks6
  • Very poor customer service6
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Central Security Group

Home Security
Has verified representatives
  • 2 ISSUES RESOLVED
  • 23 COMPANY RESPONSES
  • 85 TOTAL REVIEWS
  • $42.7K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.2
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Rip-off contracting 2
  • Always call when alarm rings 1
  • Fraud 1
  • Lie 1
  • Scam 1

Customers don't like

  • Unable to cancel contract3
  • Contract resolution issues3
  • Poor customer service3
  • Refuse to honor the contract2
  • Would not honor cancellation2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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