Adt vs Att

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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 930 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service24
  • Lack of ethics16
  • Misleading representatives10
  • Very poor customer service7
  • Crooks6

Products by Adt

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Att

Telecommunications
  • 17 ISSUES RESOLVED
  • 4722 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service137
  • Deceptive policies69
  • Charges59
  • Customer service42
  • How dishonest they are13

Products by Att

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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