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ADP

Professional Services
Has verified representatives
  • 1 ISSUES RESOLVED
  • 50 COMPANY RESPONSES
  • 180 TOTAL REVIEWS
  • $89.1K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
Billing Practices
  • Phone service representatives 1
  • Handful of customer service representatives 1
  • First 4 months 1

Customers don't like

  • Customer service3
  • Red tape2
  • Too many departments to fix one 1 problem1
  • Poor service updated accounts1
  • Poor customer services1
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Paychex

Financial Services
  • 2 ISSUES RESOLVED
  • 178 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $22.9K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Billing Practices
  • Tonya grubb she is excellent 1
  • Tlo staff 1
  • Sales rep only honest person who cared 1
  • Payroll specialist 1
  • Our account rep - she tried 1

Customers don't like

  • Terrible customer service13
  • Inaccurate information7
  • Little to no communication6
  • No responsibility for mistakes5
  • All of the issues and our wasted time5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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