Adp vs Paychex

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Adp

Professional Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $73.7K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.2
Customer service
Website
Staff
Reliability
Billing Practices
  • Phone service representatives 1

Customers don't like

  • Red tape3
  • Lack of effort3
  • 401k distribution2
  • Having my money stolen2
  • Anything about their processes2

Products by Adp

No items

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Paychex

Financial Services
  • 1 ISSUES RESOLVED
  • 97 TOTAL REVIEWS
  • $60.3K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Billing Practices
  • Discount and easy to use payroll input 1
  • Our account rep - she tried 1
  • Payroll specialist 1
  • Tonya grubb she is excellent 1

Customers don't like

  • No responsibility for mistakes13
  • Terrible customer service10
  • Horrible experience8
  • Inaccurate information8
  • Little to no communication7

Products by Paychex

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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