PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Equity Investment Life Insurance Company and ADP as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Equity Investment Life Insurance Company
ADP

American Equity Investment Life Insurance Company and ADP Overview

Total reviews 1 326
Company responses 0 77
Issues resolved 0 2

American Equity Investment Life Insurance Company and ADP Consumer Ratings

Rank
474 out of 1079 in Insurance category
10 out of 71 in Accounting category
Value for money
303 in category
6 in category
Product or Service Quality
323 in category
7 in category
Exchange, Refund and Cancellation Policy
295 in category
2 in category
Customer service
No votes
6 in category

American Equity Investment Life Insurance Company and ADP Rating Details

Value for money
1 (1 review)
1.2 (104 reviews)
Reviewer's quote

I signed up for this so called retirement package, and am now required to "play by their rules". Big penalties, should you decide to take back some of "your" dollars, before their 10 year schedule is met. I know that this American Equity Investment Life, relies on us leaving our dollars, in their...

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They wont answer their calls they took money from my acct after the fed govt said they couldnt COVID-19 and I cant request a refund..

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Product or Service Quality
1 (1 review)
1.1 (114 reviews)
Reviewer's quote

No items

...From the beginning I have not been able to use their services. Their website is impossible to use. Their phone support is maddening...

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Exchange, Refund and Cancellation Policy
1 (1 review)
1.2 (57 reviews)
Reviewer's quote

No items

No items

Customer service
No votes
1.2 (146 reviews)
Reviewer's quote

No items

My missing ADP card which act still cannot find or report missing I was redirected to a customer service rep who just kept asking for my social and hanging up each time I called..

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American Equity Investment Life Insurance Company and ADP Pros and Cons

Pros
  • Saleman pitch
  • Direct deposit
  • Phone service representatives
  • No pros found
Cons
  • Being charged with my money as a penalty
  • Poor customer service
  • People are actually trying to make life harder
  • Red tape

American Equity Investment Life Insurance Company and ADP Most Positive Reviews

Top rated reviews
No votes
4.3

Hi COULD HELP ME
IN NOVEMBER I ME RETIRED AND TALK TO YOU TO SEND ME MY 41K TO DEPOSIT IT TO MY BANK AND CONTINUE THE INV...

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No votes
3.7

We have been a customer of ADP 401k for several years. To set up our account we had to pay $1500. We pay over $170 a...

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American Equity Investment Life Insurance Company and ADP Most Critical Reviews

Lowest rated reviews
1

I signed up for this so called retirement package, and am now required to "play by their rules". Big penalties, should...

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1

Back in 2009, i signed up for ADP's FlexDirect spending account at my employer. Everything seem to go well then I receiv...

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No votes
1

ADP forced us to change to their "better" RUN payroll from the EasyPay we have used for over 15 years without problems....

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American Equity Investment Life Insurance Company and ADP Latest Reviews

Recent published reviews
No votes
No votes

I need where my money would go if my direct deposit doesn't go through. My Current card said it could take 1-2 billing...

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No votes
No votes

My HR fired me after I found out she was clocking me out illegally to avoid paying me over time. And I have requested...

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American Equity Investment Life Insurance Company and ADP Products and Services

Most reviewed product and services
  • American Equity Investment Life Insurance Company Retirement Plan (1 review)
  • Adp Payroll Services (76 reviews)
  • Adp Account (49 reviews)
  • Adp Customer Care (35 reviews)