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Adobe

Software
  • 1 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $17.7K CLAIMED LOSSES
  • $467 AVERAGE LOSS
1.9
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • How adobe use to be when customers mattered 5
  • Have great products 2
  • Life before creative cloud 2
  • All of the adobe products when they worjed 1
  • Photoshop 1

Customers don't like

  • Should have been able to cancel3
  • Being charged for something without authorization2
  • Charged me nd never contacted2
  • Deceptive marketing2
  • No actual solution2
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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $51.5K CLAIMED LOSSES
  • $592 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Windows version 7 3
  • Games and online experience 2
  • Used by many people 1
  • Windows up to version 7 1
  • Using word until it became terrible 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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