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Adobe

Software
  • 1 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $17.6K CLAIMED LOSSES
  • $490 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • How adobe use to be when customers mattered 3
  • Life before creative cloud 2
  • All of the adobe products when they worjed 1
  • Photoshop 1
  • Have great products 1

Customers don't like

  • Should have been able to cancel4
  • Runaround4
  • Customer service3
  • No actual solution3
  • Incompetency of support3
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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 247 TOTAL REVIEWS
  • $50K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Customer support6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6
  • Tech suport was very bad6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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