PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Corel and Adobe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Corel
Adobe

Corel and Adobe Overview

Total reviews
55
87
Company responses
0
0
Issues resolved
1
1

Adobe was first mentioned on PissedConsumer on Aug 6, 2008 and since then this brand received 87 reviews. It is 32 reviews more than Corel received since Nov 16, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Corel customer support team than with Adobe customer service.

Corel and Adobe Consumer Ratings

Rank
201 out of 1359 in Software category
174 out of 1359 in Software category
Customer service
158 in category
130 in category
Product or Service Quality
157 in category
107 in category
Price Affordability
121 in category
173 in category

According to consumer ratings and reviews, Adobe ranks 27 points higher in the Software category than Corel. People gave Corel 1.1 stars for Customer service criterion in Software category and it is 237 points higher than the worst rated brand in this category. At the same time, Adobe was rated 1.3 stars for Customer service criterion in this category and it is 265 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Adobe has a higher rating than Corel. Regarding Price Affordability criterion, consumers gave Corel 2.3 stars and it is 69% greater than other in category. Adobe however was rated 1.9 stars and it is 56% greater than other in category.

Corel and Adobe Rating Details

Customer service
1.1 (28 reviews)
1.3 (28 reviews)
Reviewer's quote

...The short of it is, this is terribly buggy, unprofessional software, with no meaningful technical or customer service. I am out $127. 00 overall with a manufacturer and their retailer both refusing to stand behind the product, and honor the 30-day Money Back Guarantee...

Marion M

I contacted customer service and they said, sorry can't help you. So I told them their service was of no use to me and asked if they had me on an "Auto Renewal" and if so, to make sure they did not bill me. This is the response I received from Adobe; Hi Steven, This email is in regards to the...

Delaina
Product or Service Quality
1.3 (22 reviews)
1.9 (21 reviews)
Reviewer's quote

product activated too many times. I am STILL left with a legally paid for product that has ceased to work - had only been used on the same desktop and laptop that Corel activation system has messed up and their management refuse to investigate what is a widespread problem, abd support staff are...

Larell

...Stupid Adobe customer service just kept to the script and wouldn't cancel and refund. Finally they said a supervisor would call. Never did, and the next month got billed again...

Jhordan
Price Affordability
2.3 (18 reviews)
1.9 (16 reviews)
Reviewer's quote

Purchased AfterShot Pro just after they aquired it from Bibble and have faithfully updated the new releases in hope that each release fixes bugs. Not only do they not fix issues, they create new ones. I no longer will update because it constantly crashes... and the constant buy me adds are too much...

PissedConsumer1767680

Adobe then informed me that I was now locked into a YEAR long contract!!!! There was no email regarding the price increase! The email I did recieve only notified me that my subscription had been 'updated'. THE WORST PART - after trying to get my mum involved to help me sort out the messy situation....

Janathan

Corel and Adobe Pros and Cons

Pros
  • Long term preference for wp product
  • Fairly good range of products
  • Software is amazing
  • How adobe use to be when customers mattered
  • Have great products
  • Life before creative cloud
Cons
  • Customer service
  • Terrible customer service
  • Tech support
  • Customer service
  • Being charged for something without authorization
  • Should have been able to cancel

Corel and Adobe Most Positive Reviews

Top rated reviews
3.6

I wrote and air-mailed a letter to the CEO of Corel outlining the problems. Result absolutely NO RESPONSE whatsoever by...

5

Donot mis use it and use it wisely

Corel and Adobe Most Critical Reviews

Lowest rated reviews
1

Purchased did pro 11. Downloaded it would not install saying it's corrupted.
Unable to register product on corel site.
...

1

WORST COSTUMER SERVICE EVER!!!
Completely incompetent outsourced phone service.
I upgraded from a MAC to PC and wanted t...

Corel and Adobe Latest Reviews

Recent published reviews
3

Purchased AfterShot Pro just after they aquired it from Bibble and have faithfully updated the new releases in hope...

Read all 55 reviews
1

Transferred to multiple people, everyone needing a fresh description of problem, then disconnected by both the chat and...

Read all 87 reviews

Corel and Adobe Products and Services

Most reviewed product and services
  • Corel Technical Support (9 reviews)
  • Corel Graphics Software (6 reviews)
  • Corel Paintshop Pro X9 Ultimate Graphics Software (4 reviews)
  • Adobe Subscription (14 reviews)
  • Adobe Customer Care (9 reviews)
  • Adobe Graphics Software (4 reviews)