PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Corel and Adobe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Corel
Adobe

Corel and Adobe Overview

Total reviews 65 124
Company responses 0 0
Issues resolved 1 1

Corel and Adobe Consumer Ratings

Rank
229 out of 1082 in Software category
211 out of 1082 in Software category
Customer service
176 in category
163 in category
Product or Service Quality
187 in category
123 in category
Value for money
120 in category
119 in category
Website
189 in category
132 in category

Corel and Adobe Rating Details

Customer service
1.1 (36 reviews)
1.2 (46 reviews)
Reviewer's quote

...Customer service is totally separate and disconnected from Corel. The outsourced service has no clue what they are doing. Corel's customer service is a joke...

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I have changed my password several time over the past few days and still cannot access my account, and they do not list their customer service number on their website. Going to cancel Adobe photoshop..

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Product or Service Quality
1.3 (27 reviews)
1.9 (37 reviews)
Reviewer's quote

...Sad to see Corel WordPerfect, which was once my go-to software, go so downhill in the customer service dept. Complaints are all over the internet. Ugh..

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...In addition to that, getting a live customer service agent is like pulling teeth and when they do answer the phone they hang up on you. No way to run a business. I will never purchase a trail subscription again..

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Value for money
1.8 (24 reviews)
1.8 (32 reviews)
Reviewer's quote

...Corel states that they have a 30-Day Money Back Guarantee, yet they won't refund my money. The store I bought the boxed software from, Best Buy, Clarksville, Indiana, will also not refund my money. They tell me Corel has to refund and Corel tells me Best Buy has to do the refund...

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...I need to get away from this money grubbing company. I hope to find somebody else!..

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Website
1.7 (23 reviews)
2.1 (43 reviews)
Reviewer's quote

...It said the key number was incorrect even though it was off of their own website. Email #1- " Your serial number isn't valid for this version of Corel Draw". uhm, no *** because I didn't purchase Corel Draw, I purchased Painter 2019...

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...The Adobe website states I can cancel risk free within the first month. So I did. But instead of canceling risk free, I was slapped with a surprise $175 fee out of left field...

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Corel and Adobe Pros and Cons

Pros
  • Range of products
  • Long term preference for wp product
  • Fairly good range of products
  • How adobe use to be when customers mattered
  • Have great products
  • Photoshop
Cons
  • Customer service
  • Unreliable product and technical and customer support
  • Tech support
  • Customer service
  • No actual solution
  • Horrible customer service experience

Corel and Adobe Most Positive Reviews

Top rated reviews
3.5

I wrote and air-mailed a letter to the CEO of Corel outlining the problems. Result absolutely NO RESPONSE whatsoever by...

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5

Donot mis use it and use it wisely

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3.3

I have the exact same problem and it's so frustrating. I cannot open any pspimage file without corel pspx9 crashing on...

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3.1

I purchased Adobe Acrobat X direct from Adobe using their cloud account about 5 years, ago. I upgraded this about 3...

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Corel and Adobe Most Critical Reviews

Lowest rated reviews
1

Purchased did pro 11. Downloaded it would not install saying it's corrupted.
Unable to register product on corel site.
...

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1

WORST COSTUMER SERVICE EVER!!!
Completely incompetent outsourced phone service.
I upgraded from a MAC to PC and wanted t...

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1

Corel A software company bought out the product Avid Studios 3 years ago, A product that cost me $150. They immediately...

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1

Do not ever trust Adobe as they are thief and lyer !!! 10 months ago I bought the suite online from HK platform....

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Corel and Adobe Latest Reviews

Recent published reviews
1.6

Got a popup offer on my computer for a great deal on WordPerfect, which I have always loved. The "trial" was insane and...

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2.7

I have changed my password several time over the past few days and still cannot access my account, and they do not list...

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No votes

I have a legal copy of CorelDraw Creative Suite.. mysteriously i'm getting a message that it is illegal copy and...

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1

Adobe Stock has taken my money for approximately a year and they linked it to someone else's email address. They will...

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Corel and Adobe Products and Services

Most reviewed product and services
  • Corel Technical Support (12 reviews)
  • Corel Graphics Software (7 reviews)
  • Corel Paintshop Pro X9 Ultimate Graphics Software (4 reviews)
  • Adobe Subscription (17 reviews)
  • Adobe Free Trial (6 reviews)
  • Adobe Graphics Software (5 reviews)