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Adobe

Software
  • 1 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $17.7K CLAIMED LOSSES
  • $467 AVERAGE LOSS
1.9
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • How adobe use to be when customers mattered 5
  • Have great products 2
  • Life before creative cloud 2
  • All of the adobe products when they worjed 1
  • Photoshop 1

Customers don't like

  • Should have been able to cancel3
  • Being charged for something without authorization2
  • Charged me nd never contacted2
  • Deceptive marketing2
  • No actual solution2
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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $38.5K CLAIMED LOSSES
  • $242 AVERAGE LOSS
1.9
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Automatic virus removal 5
  • Software works 5
  • Free version very good 5
  • Promise of a refund 5
  • Yes i liked the company 4

Customers don't like

  • Fraudulent practices7
  • Poor customer service5
  • Ignore requests for refunds4
  • Refusal to take any responsibility4
  • Promises broken4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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