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Adobe

Software
  • 1 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $17.6K CLAIMED LOSSES
  • $490 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • How adobe use to be when customers mattered 5
  • Have great products 2
  • Life before creative cloud 2
  • All of the adobe products when they worjed 1
  • Photoshop 1

Customers don't like

  • Should have been able to cancel4
  • Incompetency of support4
  • Runaround4
  • Customer service3
  • No actual solution3
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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 329 TOTAL REVIEWS
  • $50.6K CLAIMED LOSSES
  • $324 AVERAGE LOSS
1.9
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Automatic virus removal 5
  • Software works 5
  • Free version very good 5
  • Promise of a refund 5
  • Yes i liked the company 4

Customers don't like

  • Fraudulent practices13
  • Poor customer service10
  • Ignore requests for refund8
  • No phone number for refunds8
  • Ignore requests for refunds8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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