PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Adirondack Services and American Home Shield as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Adirondack Services
American Home Shield

Adirondack Services and American Home Shield Overview

Total reviews
19
3318
Company responses
0
0
Issues resolved
0
15

Adirondack Services and American Home Shield Consumer Ratings

Rank
49 out of 921 in Household Services category
137 out of 921 in Household Services category
Diversity of Products or Services
34 in category
105 in category
Price Affordability
40 in category
109 in category
Warranty
20 in category
75 in category
Customer service
33 in category
106 in category

Adirondack Services and American Home Shield Rating Details

Diversity of Products or Services
3.2 (11 reviews)
1.6 (1273 reviews)
Reviewer's quote

We have a fantastic experience with Adirondack services this weekend. Our AC was not cooling and we called Adirondack. They were out to the house very quickly within an hour on the weekend! The technician was friendly informative and very efficient...

Read full review

...Our tech, FTA Services, LLC has told us that you have approved a replacement dishwasher. We have been waiting weeks. What is the status of our replacement..

Read full review
Price Affordability
3 (10 reviews)
1.7 (1233 reviews)
Reviewer's quote

Company price gouged an elderly couple. Mid July. Charged us for unnecessary things...

Read full review

0 Customer service Turnaround Time Reliability Staff Advertised vs Delivered Warranty Price Affordability Service Scheduling Value for money Product or Service Quality PRODUCT OR SERVICE Not specified REASON OF REVIEW / MONETARY LOSS Poor customer service and delays / Not specified PREFERRED...

Read full review
Warranty
3.7 (9 reviews)
1.3 (1392 reviews)
Reviewer's quote

...I asked if it was under warranty he said yes the system is only a few years old. The tech went to his van and called somebody. When he came back inside he had an invoice that said $2800...

Read full review

...Other warranty companies are much cheaper and better service. I want to cancel this service and there is no easy way to cancel it online. Do I have to wait two hours on phone to cancel...

Read full review
Customer service
3.3 (9 reviews)
1.2 (1569 reviews)
Reviewer's quote

...SO if he had told me that in the first place I would not have had the rip off service done. The bill was $907. I'm going to write to the company and file a complaint...

Read full review

The first decade was fine, but recent years the customer service is non-existent! The monthly premium rates continually are increased, plus the service request fees and whatever needs to be fixed, is down for 5-7-10 days or more. Additionally, they continually advise me on 'exceptions' they...

Read full review

Adirondack Services and American Home Shield Pros and Cons

Pros
  • Service
  • Price
  • Install
  • Setting up original appointment
  • Easy payment
  • Ability to submit service request
Cons
  • Customer service
  • Cost
  • Poor customer service
  • Zero integrity
  • Too long of wait on the phone

Adirondack Services and American Home Shield Most Positive Reviews

Top rated reviews
5

Adirondack Services installed a new residential AC system for us and we are very happy with the experience from start to...

Read full review
5

I've had AHS for 2 years and have had 6 service calls with absolutely no problems. My only complaint would be that...

Read full review
5

I don't often write reviews but I feel I need to let people know how pleased I was with Adirondack . I called multiple...

Read full review
5

I first filed a claim in september, 2014 for a microwave repair. ..after literally months it was determined by ahs that...

Read full review

Adirondack Services and American Home Shield Most Critical Reviews

Lowest rated reviews
1

If you like to sweat then this is the AC company for you. I chose this company for the initial sale and install of a...

Read full review
1

When my mother contacted American Home Shield, they used a Palming Company, Inter-City Plumbing owned by James Barrett....

Read full review
1

$4850 they sucked out of us and left us at the end with many loose ends including our take down closed in fence. They to...

Read full review
1

I called AHS and told them that my fridge was not working. After waiting for one week, they sent a Sears Tech out who...

Read full review

Adirondack Services and American Home Shield Latest Reviews

Recent published reviews
1.3

I called them to come out because of a noise my compressor was making. Drew said I needed a new fan motor and condenser...

Read full review
No votes

On June 8 I renewed my contract by credit card in the amount of $575 - the amount given to me as the
full annual contract...

Read full review
1

Company price gouged an elderly couple. Mid July. Charged us for unnecessary things. I'd pay 10 times what they charged...

Read full review
1.7

Why is calling always an such a long wait. This is ever since I signed up few years ago. Why are you not getting more pe...

Read full review

Adirondack Services and American Home Shield Products and Services

Most reviewed product and services
No votes
  • American Home Shield Warranty (486 reviews)
  • American Home Shield Customer Care (463 reviews)
  • American Home Shield Home Warranty (150 reviews)