PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Adaptedmind and University Of Phoenix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Adaptedmind
University Of Phoenix

Adaptedmind and University Of Phoenix Overview

Total reviews 202 293
Company responses 1 0
Issues resolved 3 0

Adaptedmind and University Of Phoenix Consumer Ratings

Rank
195 out of 875 in Education category
79 out of 554 in Universities, Colleges and Schools category
Customer service
132 in category
57 in category
Value for money
125 in category
52 in category
Product or Service Quality
119 in category
53 in category
Price Affordability
151 in category
72 in category

Adaptedmind and University Of Phoenix Rating Details

Customer service
1.5 (73 reviews)
1.4 (45 reviews)
Reviewer's quote

...We made attempts of rectifying the technical issues with their customer service and that became a challenge all by itself. We kept getting the same standard form letter sent to us with no real solution presented. The product has the potential of being a great tool if it ever gets completed...

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I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

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Value for money
1.6 (60 reviews)
1.1 (23 reviews)
Reviewer's quote

...This is the same as teaching kids to steal money. The advertisement says $9. 99/month, but it's per subject (and that was never disclosed)! Adapted Mind is one of the biggest scammers ever to screw children's minds..

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...I am 60 years old and have no idea where I would get this money. In addition, that partial time at University of Phoenix did nothing to benefit me at all employment wise. Was a waste of time and money...

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Product or Service Quality
1.9 (56 reviews)
1.4 (47 reviews)
Reviewer's quote

! Now, I found out Ive tried, given my card and now subscribed to your service from my banks app purchase alert! - no other info available not even a user name! I noticed similar issues resulted complains on BBB and other sources. They wont be alone. As a parent, a supporter of educational...

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Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

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Price Affordability
1.7 (52 reviews)
1.2 (28 reviews)
Reviewer's quote

What kind of company states one price, with a reasonable rate and then surprises you unpleasantly with a higher charge? This is supposed to be a tool to help parents to help their children succeed in school. Additionally, my granddaughter hates it and wouldn't go on after the first day, which was a...

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Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same deceptive practices when I met with an adviser in 2010. I was told UOP was "working with" major companies like Yahoo and MGM, Adobe, and Microsoft, etc. and if I maintained a high gpa...

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Adaptedmind and University Of Phoenix Pros and Cons

Pros
  • Can track your kids performance
  • Fun for kids
  • Games
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
Cons
  • Fradulent practice of charging after cancelled
  • Charged without my permission
  • Billing closed accounts on free period offer
  • Management
  • Lack of information
  • Huge scam

Adaptedmind and University Of Phoenix Most Positive Reviews

Top rated reviews
5

The customer service is truly excellent. You can cancel at any time and they offer you 5 months free to give you a secon...

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4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

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5

Can't find a way to get rid of the just the reading portion of the program. Love the math for my 2nd grader.
I have gon...

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4

I am about to graduate with UoP online Bachelor in Science degree with a major in Criminal Justice with a minor in...

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Adaptedmind and University Of Phoenix Most Critical Reviews

Lowest rated reviews
1

I am wanting to cancel this service. I thought I would only be charged once for the entire year rather than monthly!...

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1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

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1

Last year I looked into Adaptedmind.com for my son because he loves math. We were never able to get a good look at it s...

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1

I was promised a monthly payment of $714.50 for BHA, I have never received this amount. They told me it was due to the...

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Adaptedmind and University Of Phoenix Latest Reviews

Recent published reviews
1.4

My 10 year old daughter saw an ad and begged me to buy a subscription. She loved the concept, monsters, and the monster...

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1

Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same...

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No votes

the recession is not working the science is not working the social studies not working.

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1.5

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

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Adaptedmind and University Of Phoenix Products and Services

Most reviewed product and services
  • Adaptedmind Free Trial (38 reviews)
  • Adaptedmind Account (21 reviews)
  • Adaptedmind Website (18 reviews)
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)