PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Adaptedmind and University Of Phoenix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Adaptedmind
University Of Phoenix

Adaptedmind and University Of Phoenix Overview

Total reviews
175
292
Company responses
1
0
Issues resolved
2
0

University Of Phoenix was first mentioned on PissedConsumer on Mar 22, 2008 and since then this brand received 292 reviews. It is 117 reviews more than Adaptedmind received since Jul 7, 2014.

Adaptedmind and University Of Phoenix Consumer Ratings

Rank
191 out of 1280 in Education category
72 out of 557 in Universities, Colleges and Schools category
Customer service
145 in category
52 in category
Value for money
118 in category
47 in category
Product or Service Quality
123 in category
53 in category

Adaptedmind and University Of Phoenix Rating Details

Customer service
1.4 (66 reviews)
1.4 (44 reviews)
Reviewer's quote

...When I contacted customer service they said they didn't know why I was still being charged and they would refund my money and send an escalated complaint to the billing department. That was on Dec. 26...

Rebecca S

I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

Mailani
Value for money
1.6 (53 reviews)
1.1 (22 reviews)
Reviewer's quote

The site is never available yet they are always on time taking my money..

Renee W

...I am 60 years old and have no idea where I would get this money. In addition, that partial time at University of Phoenix did nothing to benefit me at all employment wise. Was a waste of time and money...

Jontay
Product or Service Quality
1.8 (50 reviews)
1.5 (46 reviews)
Reviewer's quote

! Now, I found out Ive tried, given my card and now subscribed to your service from my banks app purchase alert! - no other info available not even a user name! I noticed similar issues resulted complains on BBB and other sources. They wont be alone. As a parent, a supporter of educational...

Kingxqq

Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

PissedConsumer1199515

Adaptedmind and University Of Phoenix Pros and Cons

Pros
  • Fun for kids
  • Can track your kids performance
  • Games
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
Cons
  • Charged without my permission
  • Stealing my money
  • No phone number for customer service
  • Management
  • Lack of information
  • Huge scam

Adaptedmind and University Of Phoenix Most Positive Reviews

Top rated reviews
5

The customer service is truly excellent. You can cancel at any time and they offer you 5 months free to give you a secon...

4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

Adaptedmind and University Of Phoenix Most Critical Reviews

Lowest rated reviews
1

I am wanting to cancel this service. I thought I would only be charged once for the entire year rather than monthly!...

1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

Adaptedmind and University Of Phoenix Latest Reviews

Recent published reviews
1

I HAVE A TRIAL IN ADAPTED MIND, THEN EVERY MONTH USD30 WAS DEDUCTED. PLS RETURN MY MONEY. NOW I CAN'T EVEN OPEN THEIR...

Read all 175 reviews
1.4

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

Read all 292 reviews

Adaptedmind and University Of Phoenix Products and Services

Most reviewed product and services
  • Adaptedmind Free Trial (32 reviews)
  • Adaptedmind Account (20 reviews)
  • Adaptedmind Website (17 reviews)
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)