PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Adaptedmind and Sylvan Learning Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Adaptedmind
Sylvan Learning Center

Adaptedmind and Sylvan Learning Center Overview

Total reviews 202 105
Company responses 1 0
Issues resolved 3 0

Adaptedmind and Sylvan Learning Center Consumer Ratings

Rank
196 out of 876 in Education category
100 out of 876 in Education category
Customer service
132 in category
94 in category
Reliability
114 in category
78 in category
Website
187 in category
100 in category
Billing Practices
133 in category
81 in category

Adaptedmind and Sylvan Learning Center Rating Details

Customer service
1.5 (73 reviews)
2.1 (21 reviews)
Reviewer's quote

...We made attempts of rectifying the technical issues with their customer service and that became a challenge all by itself. We kept getting the same standard form letter sent to us with no real solution presented. The product has the potential of being a great tool if it ever gets completed...

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...It was noisy, the customer service manager was all doped up. I wouldn't recommend this place for testing! Period!..

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Reliability
1.6 (65 reviews)
2.1 (14 reviews)
Reviewer's quote

My 10 year old daughter saw an ad and begged me to buy a subscription. She loved the concept, monsters, and the monster teachers. I bought a subscription, and I got no notification even though it said I would. I also never got updates about my daughter playing her game even though I gave my email....

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On March 10th I contacted Sylvan Learning Center about enrolling my daughter in their program. I paid $134 that day to complete a learning assessment and registration fee. I was approved for an $8000 Promotional No-Interest Plan by, Your Tuition Solution through Comenity Capital Bank. That same day...

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Website
1.7 (64 reviews)
2.8 (16 reviews)
Reviewer's quote

...i suggest everyone not to trust this website, it's a scam!..

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So I called to get information on the program I liked what I heard and the sales lady told me it would cost 56.00 for the testing...Im like ok fine. Mind you I have 3 kids Im getting tested. So she never told me per kid. So Im thinking 56.00 whatever. So we set the appointment....next day another...

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Billing Practices
1.4 (59 reviews)
2.2 (13 reviews)
Reviewer's quote

...I did not realise how much money I lost until recently when I went through all my billing carefully. This company should not continue in business and the parents are being scammed for nothing! I would like to get my money back and remove my account completely..

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Sylvan of Flowermound,TX had repeatedly lied to me and taken my money. We stopped services with them two months ago and they just charged me again.I am burned and will never use them again and will warn everyone to stay away from this unprofessional and awful place.

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Adaptedmind and Sylvan Learning Center Pros and Cons

Pros
  • Can track your kids performance
  • Fun for kids
  • Games
  • Location
  • Staff
  • Employee knowledge
Cons
  • Fradulent practice of charging after cancelled
  • Charged without my permission
  • Billing closed accounts on free period offer
  • Management
  • Unorganized
  • How they treat customers

Adaptedmind and Sylvan Learning Center Most Positive Reviews

Top rated reviews
5

The customer service is truly excellent. You can cancel at any time and they offer you 5 months free to give you a secon...

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5

They have done a wonderful job getting my son ready for school i am very pleased with there system of learning customer...

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5

Can't find a way to get rid of the just the reading portion of the program. Love the math for my 2nd grader.
I have gon...

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5

Very good experience. My daughter attended Sylvan and excellent improvement in 6 months of time. They motivate kids...

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Adaptedmind and Sylvan Learning Center Most Critical Reviews

Lowest rated reviews
1

I am wanting to cancel this service. I thought I would only be charged once for the entire year rather than monthly!...

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1

I thought sylvan was suppose to help your child. I took my daughter in to get her vision checked out and it turned out...

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1

Last year I looked into Adaptedmind.com for my son because he loves math. We were never able to get a good look at it s...

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1

READ* before you sign the contract! Waste of money and time and gas money, there just in for the business not to teach....

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Adaptedmind and Sylvan Learning Center Latest Reviews

Recent published reviews
1.4

My 10 year old daughter saw an ad and begged me to buy a subscription. She loved the concept, monsters, and the monster...

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1

On March 10th I contacted Sylvan Learning Center about enrolling my daughter in their program. I paid $134 that day to c...

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No votes

the recession is not working the science is not working the social studies not working.

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No votes

I have an account with Sylvan Institute in the VisaliaCA center. I used Tuition Solution (Credit card) to pay for the...

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Adaptedmind and Sylvan Learning Center Products and Services

Most reviewed product and services
  • Adaptedmind Free Trial (38 reviews)
  • Adaptedmind Account (21 reviews)
  • Adaptedmind Website (18 reviews)
  • Sylvan Learning Center Teacher (10 reviews)
  • Sylvan Learning Center Tutoring Service (5 reviews)
  • Sylvan Learning Center Customer Care (4 reviews)