PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Adaptedmind and IXL as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Adaptedmind
IXL

Adaptedmind and IXL Overview

Total reviews
194
27
Company responses
1
0
Issues resolved
3
0

Adaptedmind and IXL Consumer Ratings

Rank
196 out of 870 in Education category
205 out of 870 in Education category
Customer service
132 in category
144 in category
Website
183 in category
173 in category
Value for money
123 in category
145 in category
Billing Practices
127 in category
140 in category

Adaptedmind and IXL Rating Details

Customer service
1.5 (70 reviews)
1.4 (5 reviews)
Reviewer's quote

...We made attempts of rectifying the technical issues with their customer service and that became a challenge all by itself. We kept getting the same standard form letter sent to us with no real solution presented. The product has the potential of being a great tool if it ever gets completed...

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...but the main probelm to me i that the customer support does not help u at all. and its a ripoff..

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Website
1.7 (62 reviews)
1.8 (6 reviews)
Reviewer's quote

...i suggest everyone not to trust this website, it's a scam!..

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if you answer 1 stupid question wrong it will take you back like 10 questions plus it automatically changed my username on me!!

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Value for money
1.7 (58 reviews)
1.3 (4 reviews)
Reviewer's quote

The site is never available yet they are always on time taking my money..

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I HATE IT, first it makes me cry and sad and second it is a big stress. First i was at 82% but I got a question wrong, now I am on 76%. UHHHHHH

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Billing Practices
1.4 (57 reviews)
1.3 (4 reviews)
Reviewer's quote

...I did not realise how much money I lost until recently when I went through all my billing carefully. This company should not continue in business and the parents are being scammed for nothing! I would like to get my money back and remove my account completely..

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Almost never ends, just because one mistake. Instructions are hard to understand. Can't learn anything new.

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Adaptedmind and IXL Pros and Cons

Pros
  • Can track your kids performance
  • Fun for kids
  • Games
  • Site layout
Cons
  • Charged without my permission
  • No phone number for customer service
  • Fradulent practice of charging after cancelled
No votes

Adaptedmind and IXL Most Positive Reviews

Top rated reviews
5

The customer service is truly excellent. You can cancel at any time and they offer you 5 months free to give you a secon...

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No votes
5

Can't find a way to get rid of the just the reading portion of the program. Love the math for my 2nd grader.
I have gon...

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No votes

Adaptedmind and IXL Most Critical Reviews

Lowest rated reviews
1

I am wanting to cancel this service. I thought I would only be charged once for the entire year rather than monthly!...

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1

While using IXL, I occasionally had it work out. For the most part though, it sucked. Big time. Whenever, literally,...

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1

Last year I looked into Adaptedmind.com for my son because he loves math. We were never able to get a good look at it s...

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1

,Hate it the worst gets one wrong goes back ten. Doesn’t make sense

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Adaptedmind and IXL Latest Reviews

Recent published reviews
1

They said that there is a free trial, when I sign up, i put my details then message box pop up saying that there was a...

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No votes

I try to call ixl to cancel my account but never have some one to help

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1

Money has gone out of my account without my knowledge I want it back $29.95.

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No votes

I do not need anymore , my kid dont like it.

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Adaptedmind and IXL Products and Services

Most reviewed product and services
  • Adaptedmind Free Trial (36 reviews)
  • Adaptedmind Account (21 reviews)
  • Adaptedmind Website (18 reviews)
  • Ixl Maths Classes (6 reviews)