PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Adaptedmind and IXL as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

IXL
IXL
1.5
Adaptedmind
IXL

Adaptedmind and IXL Overview

Total reviews 217 38
Company responses 1 0
Issues resolved 3 0

Adaptedmind and IXL Consumer Ratings

Rank
202 out of 861 in Education category
213 out of 861 in Education category
Customer service
141 in category
151 in category
Reliability
115 in category
133 in category
Website
192 in category
208 in category
Billing Practices
133 in category
107 in category

Adaptedmind and IXL Rating Details

Customer service
1.5 (80 reviews)
1.5 (13 reviews)
Reviewer's quote

...We made attempts of rectifying the technical issues with their customer service and that became a challenge all by itself. We kept getting the same standard form letter sent to us with no real solution presented. The product has the potential of being a great tool if it ever gets completed...

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...IXL's customer service also NEVER RESPONDS..

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Reliability
1.7 (73 reviews)
1.4 (11 reviews)
Reviewer's quote

It would seem that there are two (2) companies using the same name: AdaptedMind.com and Adapted Mind.com. Several months ago I signed my 3 year old up as she was amazed with the program. She became disillusioned once she finished the Social Studies program for Ancient Egypt with a promise for...

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When I go to IXL I get 3 points for one question right and about 10 for one wrong. THIS IS BAD. DO NOT USE IT AT ALL COSTS.

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Website
1.7 (70 reviews)
1.4 (14 reviews)
Reviewer's quote

...i suggest everyone not to trust this website, it's a scam!..

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sux sux sux SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

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Billing Practices
1.4 (65 reviews)
1.9 (11 reviews)
Reviewer's quote

...I did not realise how much money I lost until recently when I went through all my billing carefully. This company should not continue in business and the parents are being scammed for nothing! I would like to get my money back and remove my account completely..

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The math the site is using is from the 1900s they'll tell you what you got wrong and how you did it in contradicting ways I have really thought about killing myself because of this math site no human could subject themselves to this and want to live

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Adaptedmind and IXL Pros and Cons

Pros
  • Can track your kids performance
  • Fun for kids
  • Based on individual levels
  • Site layout
  • Good program
Cons
  • Fradulent practice of charging after cancelled
  • Did not use this site
  • Charged without my permission
  • Teachers enforce assignments that require too much time
  • Repetitive questions such as what is this and how is it
  • Makes you insane

Adaptedmind and IXL Most Positive Reviews

Top rated reviews
5

The customer service is truly excellent. You can cancel at any time and they offer you 5 months free to give you a secon...

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No votes
5

Can't find a way to get rid of the just the reading portion of the program. Love the math for my 2nd grader.
I have gon...

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No votes

Adaptedmind and IXL Most Critical Reviews

Lowest rated reviews
1

I am wanting to cancel this service. I thought I would only be charged once for the entire year rather than monthly!...

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1

While using IXL, I occasionally had it work out. For the most part though, it sucked. Big time. Whenever, literally,...

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1

Last year I looked into Adaptedmind.com for my son because he loves math. We were never able to get a good look at it s...

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1

,Hate it the worst gets one wrong goes back ten. Doesn’t make sense

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Adaptedmind and IXL Latest Reviews

Recent published reviews
No votes

My kids haven't used the software this month and i was charged. Sometimes they can't log in or it freezes. My kids will...

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No votes

Respected sir My family members 3 kids from different classes want to make REGISTRATION process. For that's DETAIL I...

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No votes

I cancel with adopted mind early last year and you guys are still taking £14 from my account every month for the pass 8...

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No votes

IXL MAKES ME FRUSTRATED. SPAM IXL AS ONE STAR REVIEWS TO GET I BANNED. That is what I would do. When I get one question...

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