PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AcuRite and Chaney Instrument as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

AcuRite
Chaney Instrument

AcuRite and Chaney Instrument Overview

Total reviews 47 79
Company responses 0 0
Issues resolved 0 1

AcuRite and Chaney Instrument Consumer Ratings

Rank
361 out of 1816 in Appliances and Electronics category
358 out of 3126 in E-commerce category
Customer service
309 in category
380 in category
Product or Service Quality
333 in category
345 in category
Website
394 in category
525 in category
Price Affordability
208 in category
167 in category

AcuRite and Chaney Instrument Rating Details

Customer service
1.2 (26 reviews)
1.3 (36 reviews)
Reviewer's quote

...HD display froze 8 moths after purchase and, according to the poor manufacturer's customer service, there's no way to hard reset it. Its a well known issue. As a customer living abroad, Acurite doesn't provide any warranty, solution or support...

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...Basically this company has NO customer service..

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Product or Service Quality
1.3 (21 reviews)
1.8 (32 reviews)
Reviewer's quote

...Had lost the proof of purchase and received NO sympathy or concern from Acurite customer service, which by the way, can only be contacted by chatting. No phone contact..

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Their support when you finally connect is worthless, you may as well be conversing with some idiot in the Phillipines reading a 3-ring service binder. They have NO ability to diagnose any issue and fix it other than to tell you to "Reset the Unit" which DOES NOT FIX ANYTHING! You should NEVER...

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Website
1.6 (18 reviews)
2 (26 reviews)
Reviewer's quote

...Details on it were scarce on the website. No issue with the 5-1 sensor itself it seems fine. Peripherals are another matter...

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...I followed all the suggestions on their website to no avail. The batteries last 2 weeks. I sent 2 inquires on their website and they never responded...

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Price Affordability
2.7 (18 reviews)
3.5 (22 reviews)
Reviewer's quote

...I would have to buy a new hub unit (at a reduced price, but still $50 with S&H). Because I needed 2 hubs the cost was about $100. Other issue: I frequently have had problems signing onto my account to view the weather conditions monitored by my Acurite systems..

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...Immediately after ordering i notice price had changed. Called customer service to get latest price. No answer except a message that system was out of order...

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AcuRite and Chaney Instrument Pros and Cons

Pros
  • Weather station worked great
  • Products are resonably price but they fail frequently
  • Worked great until it didnt
  • It when it worked
  • Products
  • Product
Cons
  • Customer service
  • No customer service no phone contact product made in china
  • New smarthub is junk
  • Customer service and support
  • Customer service
  • No customer service

AcuRite and Chaney Instrument Most Positive Reviews

Top rated reviews
4.3

My 5 in 1 model 02032C outside readings are basically dead. OAT reads -40 degrees, and humidity is 1%. No wind speed or...

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5

I have nothing but good Service from Chaney Instrument, when I got my first one of Humidity High Daily reading had 2 to...

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3.9

DO NOT buy! They only can share data with Weather Underground WU has been going down hill for a while. They have been...

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4.9

Our Daughter in Law bought 4 of the 5 In 1 accurate weather stations. I am the odd one out with a Macintosh Bridge...

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AcuRite and Chaney Instrument Most Critical Reviews

Lowest rated reviews
1

I purchased this sensor to replaced an old unit. This Acurite 3-1 weather sensor did not work. When ordering I...

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1

My station worked fine until you broadcasted a whole nrw service. I attempted to obtain it. It failed. Then you...

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1

I have been trying for 3 days to purchase products from Chaney (Acurite) on their website. Each time it tells me my...

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1

They just made a massive change to putting wx data on line and failed to test their new feature. My 5in1 is no longer...

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AcuRite and Chaney Instrument Latest Reviews

Recent published reviews
1

Very bad experience and very frustrating too. I bought a full Atlas system in early 2020. HD display froze 8 moths...

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1.3

I've had TWO Acurite Weather Stations, a 3-in-1 and now a 5-in1 Weather Station Pro with dual solar panel upgrade to...

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No votes

I need voice contact with a customer rep. PLEASE

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No votes

Just purchased rain gauge model 00899. Getting strong signal on display but no indication of rain only 0.00. New...

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AcuRite and Chaney Instrument Products and Services

Most reviewed product and services
  • Acurite Weather Station (11 reviews)
  • Acurite Customer Care (7 reviews)
  • Acurite 01075rm Weather Station (2 reviews)
  • Chaney Instrument Customer Care (18 reviews)
  • Chaney Instrument Weather Station (18 reviews)
  • Chaney Instrument 01534M Weather Station (1 review)