PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Acura and Subaru Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Acura
Subaru Of America

Acura and Subaru Of America Overview

Total reviews
84
908
Company responses
0
0
Issues resolved
2
15

Acura and Subaru Of America Consumer Ratings

Rank
45 out of 473 in Auto category
28 out of 473 in Auto category
Customer service
42 in category
21 in category
Product or Service Quality
45 in category
27 in category
Price Affordability
53 in category
36 in category
Location
49 in category
24 in category

Acura and Subaru Of America Rating Details

Customer service
1.6 (36 reviews)
2.1 (347 reviews)
Reviewer's quote

...I spoke to the customer service higher level, they do not understand at all. I wish i knew this before purchase, would have bought Lexus or Audi. Now i am stuck..

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...We emailed Subaru customer service at headquarters and followed up with a registered letter. They never got back to us. Mechanics said it was possible it had arrived at the dealer already damaged from problem in shipping or something else before local delivery..

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Product or Service Quality
1.7 (35 reviews)
2.1 (320 reviews)
Reviewer's quote

For months we feel weve received nothing, but incomplete service done on our 2014 Acura. My wife has called your shop manager on a number of occasions informing him of her concerns. She has brought the car in only to have gotten it back, with assurances repairs were neither done, when in fact they...

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...Overall sound quality and ease of operation also needs work! Very frustrating. Inexcusable. 2...

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Price Affordability
2.2 (30 reviews)
2.9 (261 reviews)
Reviewer's quote

...Got prices from salesman. Car was in stock. Told him we would be back in the morning with funds and had an MDX to trade...

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...They were not able to match Costco price. . Same thing happened again when I took my car to its scheduled maintenance yesterday and to have the back coils replaced due to recall notice I received...

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Location
2.4 (28 reviews)
3.1 (255 reviews)
Reviewer's quote

...I warn you all to go to another location. They made me believe I was getting a good deal when I was actually paying more with that unnecessary fee that they can't even explain legitimately what it's for. This place is evil...

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After running over a screw in a rural area and unable to find any local assistance I called on Subaru Roadside Assistance for help. I was charged $112 to have someone from ACS Towing out of Waynesboro, VA come and put on my donut spare and race off to help someone that approached him while I was...

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Acura and Subaru Of America Pros and Cons

Pros
  • Never again
  • Most staff was very friendly and attentive
  • Long term quality of all we have owned
  • Auto all wheel drive
  • All wheel drive
  • Subaru used to build quality cars
Cons
  • Bad customer service
  • That they are not willing to stand behind their product
  • Customer service
  • Customer service
  • Service
  • Customer service representative

Acura and Subaru Of America Most Positive Reviews

Top rated reviews
5

My computer is not measuring my mileage when l fill up my gas tankyes

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5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

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4.7

Took my new Acura in for service 2 months ago. While there asked how much fog lights cost for our 2003 Acura. Price: $...

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5

I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would...

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Acura and Subaru Of America Most Critical Reviews

Lowest rated reviews
1

Bought a 2009 Acura TL AWD, after 2 years the windshield wipers went crazy when you turn on the car. I freakin' hate...

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1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

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1

I leased a car at Maple Acura in Ontario. They make up a lot of BS and lie to you. They told me I had to pay an admin...

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1

I have been awaiting delivery of body side molding from the factory since I purchased my 2015 Outback in September. ...

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Acura and Subaru Of America Latest Reviews

Recent published reviews
No votes

No problem. I was on an incorrect website. Acura is great. Thank you.

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2.4

I have 2016 3.6 Limited Outback. 54,000 mi
Recently several indicators came up at the same time:
ENGINE, ASB, BRAKES, CRUI...

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2.3

I haven’t heard anything from Acura. The problem is not solved.

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2.7

Starting in mid-30K mileage on my 2013 Forester, needed new brake pads, then by 50K miles, new pads, rotors, and...

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Acura and Subaru Of America Products and Services

Most reviewed product and services
  • Acura Car (27 reviews)
  • Acura Customer Care (7 reviews)
  • Acura Car Repair (4 reviews)
  • Subaru Of America Car (140 reviews)
  • Subaru Of America Customer Care (84 reviews)
  • Subaru Of America Car Repair (46 reviews)