PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pass Guaranteed and Actualtests as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pass Guaranteed

Pass Guaranteed and Actualtests Overview

Total reviews
Company responses
Issues resolved

Actualtests was first mentioned on PissedConsumer on Oct 15, 2010 and since then this brand received 203 reviews. It is 155 reviews more than Pass Guaranteed received since Mar 21, 2008.

Pass Guaranteed and Actualtests Consumer Ratings

205 out of 1276 in Education category
193 out of 1276 in Education category
Product or Service Quality
159 in category
131 in category
Customer service
159 in category
168 in category
Diversity of Products or Services
141 in category
139 in category

According to consumer ratings and reviews, Actualtests ranks 12 points higher in the Education category than Pass Guaranteed. People gave Pass Guaranteed 1.2 stars for Product or Service Quality criterion in Education category and it is 136 points higher than the worst rated brand in this category. At the same time, Actualtests was rated 1.6 stars for Product or Service Quality criterion in this category and it is 164 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Pass Guaranteed has a higher rating than Actualtests. Regarding Diversity of Products or Services criterion, consumers gave Pass Guaranteed 1.8 stars and it is 52% greater than other in category. Actualtests however was rated 1.8 stars and it is 53% greater than other in category.

Pass Guaranteed and Actualtests Rating Details

Product or Service Quality
1.2 (19 reviews)
1.6 (95 reviews)
Reviewer's quote

Sure fire sign that they are both posted by PG employees Pass-Guaranteed has extremely poor customer service, and the questions were at least 80% inaccurate. The support person, "Jennifer", is shockingly accusatory, unprofessional, and irritable. It has been 10 months of back and forth, and I have...


...Apparently they change policies on the fly without informing their customers and their customer service is horrible..

Customer service
1.3 (16 reviews)
1.2 (101 reviews)
Reviewer's quote

... heard back from them ever since!! horrible experience ! i am still trying to get my money back and have email them multiple times with no response from them, service so far has been horrible, save your money and go somewhere else do not waste your time with them....

stephanie p

...please do not use their service this is absolutely horrible customer service. and this is an total rip off..

Diversity of Products or Services
1.8 (16 reviews)
1.8 (85 reviews)
Reviewer's quote

...I will try to somehow get customer services, although so far I have not had any response from raising a ticket, and the online chat connects to no-one. I have an order number but I will not post here - I have provided it to pass-guaranteed. com in my support tickets...


A few years ago, 2017 maybe?, they revoked, without warning, everyone's lifetime membership standing and refuse to acknowledge it or reinstate the services promised therefore they wrongly took payment and did not and will not deliver the service goods. If you fail a test they will blame the vendor...


Pass Guaranteed and Actualtests Pros and Cons

  • Quick payment
  • Unlimited access up until recently
  • Initially ok later deleted account
  • That i had access to the site up until the last two months
  • I cant get a response
  • Money back guarantee is a scam
  • It is a scammer
  • Not able to download any pdf exams now
  • That i lost my unlimited access
  • Revoked lifetime subscription

Pass Guaranteed and Actualtests Most Positive Reviews

Top rated reviews

I ordered one of the cisco exams from pass-guaranteed. The study material wasn't exact but it had a lot of the material...


I gave them my payment confirmation e-mail and they re-instated my access right away, they are not *** off anybody, all...

Pass Guaranteed and Actualtests Most Critical Reviews

Lowest rated reviews

I purchased a practice exam and when I got the links to download the files, they directed me to a page that cannot be ac...


I took the CISSP test after several months of book study and practice test of 2137 questions! DO NOT WASTE YOUR TIME. Ma...

Pass Guaranteed and Actualtests Latest Reviews

Recent published reviews

I failed the exam twice and requested a refund three times. Do not trust them, they will not refund your money so when...

Read all 48 reviews

I have been a lifetime member since 2002 never had any problems with this site. Then this year, 2019, I went in and trie...

Read all 203 reviews

Pass Guaranteed and Actualtests Products and Services

Most reviewed product and services
  • Pass Guaranteed Website (8 reviews)
  • Pass Guaranteed Exam Answers (7 reviews)
  • Pass Guaranteed Preparation Material (3 reviews)
  • Actualtests Unlimited Access Membership (91 reviews)
  • Actualtests Membership (39 reviews)
  • Actualtests Exam Answers (18 reviews)