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Actualtests

Education
  • 1 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $13.7K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Unlimited access up until recently 7
  • Initially ok later deleted account 4
  • That i had access to the site up until the last two months 3
  • Started off great 3
  • Product was great 3

Customers don't like

  • Revoked lifetime subscription4
  • Horrible customer service4
  • Are not sticking to previously aggreed terms4
  • That i lost my unlimited access3
  • Revoked my access without notice3
Delete
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $7K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Professors 3
  • What i learned 1
  • That they are always there when i need them 1
  • For the most part 1

Customers don't like

  • Fraudulent practices3
  • Unethical2
  • No customer service2
  • High loan amounts2
  • Not honoring1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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