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Actualtests

Education
  • 1 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $31K CLAIMED LOSSES
  • $348 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Unlimited access up until recently 7
  • Initially ok later deleted account 5
  • That i had access to the site up until the last two months 3
  • Started off great 3
  • Product was great 3

Customers don't like

  • Revoked lifetime subscription4
  • Not able to download any pdf exams now4
  • Horrible customer service4
  • Are not sticking to previously aggreed terms4
  • That i lost my unlimited access3
Delete
  • 4 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Staff 2
  • Anal 2
  • Volume of unsupported students 1
  • Quality 1
  • Products 1

Customers don't like

  • Customer service9
  • Textbook price5
  • Poor product5
  • Website or the support4
  • Website does not work when its crucial4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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