PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Red Cross and Actblue as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Red Cross
Actblue

American Red Cross and Actblue Overview

Total reviews 249 363
Company responses 0 4
Issues resolved 0 9

American Red Cross and Actblue Consumer Ratings

Rank
411 out of 2029 in Hospitals, Clinics and Medical Centers category
285 out of 1066 in Software category
Customer service
272 in category
142 in category
Product or Service Quality
278 in category
189 in category
Website
342 in category
223 in category
Diversity of Products or Services
320 in category
206 in category

American Red Cross and Actblue Rating Details

Customer service
1.3 (118 reviews)
1.3 (128 reviews)
Reviewer's quote

...They should probably have some sort of training on bedside manor or basic customer service skills. Or maybe just dont act like *** This blood bag is off limits to them for now on. Ill keep my blood right *** vampires!!..

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...I have never had such poor customer service in my life. Once they have your banking information apparently they feel free to reach in whenever they feel like it. I have reported this to the DNC and I will be contacting my representatives, the Better Business Bureau, and my State's Attorney General...

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Product or Service Quality
1.3 (104 reviews)
1.2 (102 reviews)
Reviewer's quote

...Overall bad service and rudeness from all staff members. Most painful expierence ever and I will never donate again with American Red Cross..

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...The Website for customer service is extremly stressful because you can never get to the page to delete the credit card info , and you have to email them for assistance. They've made $250. 00 in authorized charges..

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Website
1.7 (98 reviews)
1.3 (114 reviews)
Reviewer's quote

...The website is useless. If you have an issue, there is no to talk to..

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...Had to cancel my cr card, and then made several attempts to settle the matter, reporting it on their website. Never one response..

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Diversity of Products or Services
1.5 (93 reviews)
1.4 (68 reviews)
Reviewer's quote

The American Red Cross turned me away a trained volunteer. I volunteered with the Red Cross in the past during Hurricane Harvey/Irma 2017. only to be turned away now. I recently requested to volunteer in support of Hurricane Laura Recovery mission in Louisiana. My volunteer account needed to be...

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I Want(ed) to check to see if I had inadvertently signed to donate to Joe Biden monthly instead of the one-time donation I had wanted. I still do not know!

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American Red Cross and Actblue Pros and Cons

Pros
  • People who tried to help with support calls
  • I was lied to
  • I loved volunteering till they hired the wrong person
  • Disappointing
  • Stated use of donations
  • Good causes
Cons
  • Misinformation
  • Rude staff
  • Red cross staff
  • Took unauthorized money from the bank account
  • Unauthorized charges to my credit card
  • Took unauthorized money from my bank account

American Red Cross and Actblue Most Positive Reviews

Top rated reviews
5

This is crazy. The ARC has always been there in every disaster. Houston in general couldn't prepare for what happened....

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5

did it to me too, luckily i caught it on my statement. i 'bought' 5 dollars of bumper stickers (which i still ha...

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5

I saw a sign when I was driving after I dropped my son off at preschool that said Blood donation. I've always wanted to...

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5

Act Blue should not be the one who decides that my donation is recurring. They also make it difficult to cancel or chang...

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American Red Cross and Actblue Most Critical Reviews

Lowest rated reviews
1

I'm also a current blood services employee. The allegations in this review are pretty accurate. Since I don't work in P...

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1

I clicked on the page of ActBlue to make a $3 donation. When the donation page came up at ActBlue, I haved a charge for...

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1

Mistreatment of volunteers and retaliation if you speak out about concerns. I HAD SEVERAL ISSUESFROM THE WAY THE...

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1

I HAVE BEEN CHARGED BY ACT BLUE REPEATEDLY WITHOUT MY AUTHORIZATION IN 2016. I MADE CHARGES AT VARIOUS TIMES AT $3,00...

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American Red Cross and Actblue Latest Reviews

Recent published reviews
1

When I arrived at the location I was told by a not so understanding individual that I had enter the GM High School...

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No votes

No masks received after my donation on 7/21/20???!!! Will I receive the masks in the next week or two? Why has been...

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No votes

I call to ask about a first aid/ CPR,AED Class for Adult/Children and the representative ask to set up the class as we...

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No votes

I CONTINUE TO HAVE MONEY WITHDRAWN EVERY MONTH MY DONATION WAS A {ONE TIME DONATION ONLY.]

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American Red Cross and Actblue Products and Services

Most reviewed product and services
  • American Red Cross Blood Donation (69 reviews)
  • American Red Cross Customer Care (51 reviews)
  • American Red Cross Disaster Assistance (45 reviews)
  • Actblue Donation (215 reviews)
  • Actblue Customer Care (16 reviews)
  • Actblue Website (10 reviews)