PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Actblue and American Red Cross as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Actblue
American Red Cross

Actblue and American Red Cross Overview

Total reviews
342
244
Company responses
4
0
Issues resolved
9
0

Actblue and American Red Cross Consumer Ratings

Rank
252 out of 1033 in Software category
394 out of 1972 in Hospitals, Clinics and Medical Centers category
Customer service
137 in category
263 in category
Website
216 in category
332 in category
Product or Service Quality
174 in category
268 in category
Value for money
165 in category
215 in category

Actblue and American Red Cross Rating Details

Customer service
1.3 (123 reviews)
1.3 (117 reviews)
Reviewer's quote

...I have never had such poor customer service in my life. Once they have your banking information apparently they feel free to reach in whenever they feel like it. I have reported this to the DNC and I will be contacting my representatives, the Better Business Bureau, and my State's Attorney General...

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...Overall bad service and rudeness from all staff members. Most painful expierence ever and I will never donate again with American Red Cross..

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Website
1.3 (110 reviews)
1.7 (97 reviews)
Reviewer's quote

...Had to cancel my cr card, and then made several attempts to settle the matter, reporting it on their website. Never one response..

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...The website is useless. If you have an issue, there is no to talk to..

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Product or Service Quality
1.2 (99 reviews)
1.3 (103 reviews)
Reviewer's quote

...The Website for customer service is extremly stressful because you can never get to the page to delete the credit card info , and you have to email them for assistance. They've made $250. 00 in authorized charges..

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...I am a 90% disabled vet service connected. Car got repoed because i couldnt afford afford to get it out of impound so they auctioned it off. I provided all paperwork and all i needed was $100 for food...

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Value for money
1.1 (69 reviews)
1.4 (79 reviews)
Reviewer's quote

The whole thing is a SCHAM! Obama is not popular they only want money..

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...People see all this money donated and think it should cover EVERYTHING to their needs. It's expense for what we need today. People who didn't need help took advantage of all help given...

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Actblue and American Red Cross Pros and Cons

Pros
  • Disappointing
  • Stated use of donations
  • Easy to contribute
  • People who tried to help with support calls
  • I was lied to
  • I loved volunteering till they hired the wrong person
Cons
  • Took unauthorized money from the bank account
  • Unauthorized charges to my credit card
  • Took unauthorized money from my bank account
  • Rude staff
  • Red cross staff
  • Poor disaster response

Actblue and American Red Cross Most Positive Reviews

Top rated reviews
5

did it to me too, luckily i caught it on my statement. i 'bought' 5 dollars of bumper stickers (which i still ha...

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5

This is crazy. The ARC has always been there in every disaster. Houston in general couldn't prepare for what happened....

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5

Act Blue should not be the one who decides that my donation is recurring. They also make it difficult to cancel or chang...

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5

I saw a sign when I was driving after I dropped my son off at preschool that said Blood donation. I've always wanted to...

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Actblue and American Red Cross Most Critical Reviews

Lowest rated reviews
1

I clicked on the page of ActBlue to make a $3 donation. When the donation page came up at ActBlue, I haved a charge for...

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1

I'm also a current blood services employee. The allegations in this review are pretty accurate. Since I don't work in P...

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1

I HAVE BEEN CHARGED BY ACT BLUE REPEATEDLY WITHOUT MY AUTHORIZATION IN 2016. I MADE CHARGES AT VARIOUS TIMES AT $3,00...

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1

Mistreatment of volunteers and retaliation if you speak out about concerns. I HAD SEVERAL ISSUESFROM THE WAY THE...

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Actblue and American Red Cross Latest Reviews

Recent published reviews
1.2

Terrible tried to donate to a candidate and ended up paying $17.00 a month to actblue with no way to cancel -- they...

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1

Tried to give blood at donation center close to where I live, when I arrived the sign on the door said by appointment...

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1

his is the second time this has happened. I donated $25.00 plus a $2.50 tip for the Biden teleconference for May 22, 202...

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No votes

I ordered an emergency bag and never received it. My order number is PH01587464.I paid $131.00 for the bag. Please help...

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Actblue and American Red Cross Products and Services

Most reviewed product and services
  • Actblue Donation (211 reviews)
  • Actblue Customer Care (15 reviews)
  • Actblue Website (10 reviews)
  • American Red Cross Blood Donation (67 reviews)
  • American Red Cross Customer Care (50 reviews)
  • American Red Cross Disaster Assistance (45 reviews)