PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Easy Climber and Acorn Stairlifts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Easy Climber
Acorn Stairlifts

Easy Climber and Acorn Stairlifts Overview

Total reviews
55
31
Company responses
0
0
Issues resolved
2
1

Easy Climber was first mentioned on PissedConsumer on Aug 21, 2015 and since then this brand received 55 reviews. It is 24 reviews more than Acorn Stairlifts received since Apr 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Easy Climber customer support team than with Acorn Stairlifts customer service.

Easy Climber and Acorn Stairlifts Consumer Ratings

Rank
195 out of 1546 in Equipment category
156 out of 1546 in Equipment category
Customer service
118 in category
114 in category
Staff
127 in category
80 in category
Price Affordability
196 in category
183 in category

According to consumer ratings and reviews, Acorn Stairlifts ranks 39 points higher in the Equipment category than Easy Climber. People gave Easy Climber 1.2 stars for Customer service criterion in Equipment category and it is 209 points higher than the worst rated brand in this category. At the same time, Acorn Stairlifts was rated 1.3 stars for Customer service criterion in this category and it is 213 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Acorn Stairlifts has a higher rating than Easy Climber. Regarding Price Affordability criterion, consumers gave Easy Climber 1.6 stars and it is 60% worse than other in category. Acorn Stairlifts however was rated 1.8 stars and it is 56% worse than other in category.

Easy Climber and Acorn Stairlifts Rating Details

Customer service
1.2 (29 reviews)
1.3 (12 reviews)
Reviewer's quote

...I am at my wits end and am ready to contact the Better Business Bureau regarding this Easy Climber customer service and the lack of communication between them and myself..

Vivian J

...I have talked to several customer service reps who, first said it was being sent out within ten days. Next call, a month later, I needed to talk to another department. I did that for several calls while they worked on the problem...

Darlene M
Staff
1.3 (27 reviews)
1.9 (13 reviews)
Reviewer's quote

contract said limited lifetime warranty- They refused to lift a finger

Tallie

Last week salesman came when only my 89 year old father and (thankfully) the aide was there. Promised discounts for being a Veteran, AARP, and an discount if the job was completed within 24 hours were never reflected on the bill. When I got home I called Rudy M. on his cell phone 1(347) 535 25**...

Donna K
Price Affordability
1.6 (27 reviews)
1.8 (12 reviews)
Reviewer's quote

After 6 months it stopped woking no sevice available

Adolf S

...The salesmen even said that I would get 75-80% of the purchase price depending on the condition of the stairlift at the time. Shortly after it was installed the user passed away so I contacted Acorn for the buy back of the stairlift. I come to find out that they've never had a buy back program...

PissedConsumer1183569

Easy Climber and Acorn Stairlifts Pros and Cons

Pros
  • Cheap
  • Website
  • Reasonable price fairly reliable
  • Knowledgeable repair technician
  • Fast installation
Cons
  • Quality of product
  • Customer service
  • Attitude on the phone and disregard for my problem
  • Unreliable product
  • That they scam you
  • Being lied by the salesman

Easy Climber and Acorn Stairlifts Most Positive Reviews

Top rated reviews
4.3

Had Easy Climber come give me an estimate becaise i did the research and I am disabled vet on limited income. The sales...

No votes

Easy Climber and Acorn Stairlifts Most Critical Reviews

Lowest rated reviews
1

Chair sucks, broke 2 times in 1 month. Service has to come from out of town so you have to wait 4 to 6 days to get it se...

1

Once they have your money they are not intrested. My father bought a stairlift 7 yrs ago , also paid for a maintenance...

Easy Climber and Acorn Stairlifts Latest Reviews

Recent published reviews
1.2

contract said limited lifetime warranty- They refused to lift a finger

Read all 55 reviews

we have had nothing but trouble it sticks and we cannot get it started until it wants to. called where we purchased the...

Read all 31 reviews

Easy Climber and Acorn Stairlifts Products and Services

Most reviewed product and services
  • Easy Climber Stairlift (25 reviews)
  • Easy Climber Customer Care (11 reviews)
  • Easy Climber Sales Representative (8 reviews)
  • Acorn Stairlifts Stairlift (14 reviews)
  • Acorn Stairlifts Customer Care (6 reviews)
  • Acorn Stairlifts 180 Stairlift (3 reviews)