PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Acorn Stairlifts and Easy Climber as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Acorn Stairlifts
Easy Climber

Acorn Stairlifts and Easy Climber Overview

Total reviews
31
55
Company responses
0
0
Issues resolved
1
2

Easy Climber was first mentioned on PissedConsumer on Aug 21, 2015 and since then this brand received 55 reviews. It is 24 reviews more than Acorn Stairlifts received since Apr 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Easy Climber customer support team than with Acorn Stairlifts customer service.

Acorn Stairlifts and Easy Climber Consumer Ratings

Rank
150 out of 1820 in Equipment category
189 out of 1820 in Equipment category
Product or Service Quality
88 in category
90 in category
Staff
76 in category
127 in category
Customer service
115 in category
118 in category

According to consumer ratings and reviews, Acorn Stairlifts ranks 39 points higher in the Equipment category than Easy Climber. People gave Acorn Stairlifts 1.6 stars for Product or Service Quality criterion in Equipment category and it is 198 points higher than the worst rated brand in this category. At the same time, Easy Climber was rated 1.6 stars for Product or Service Quality criterion in this category and it is 196 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Acorn Stairlifts has a higher rating than Easy Climber. Regarding Customer service criterion, consumers gave Acorn Stairlifts 1.3 stars and it is 60% greater than other in category. Easy Climber however was rated 1.2 stars and it is 59% greater than other in category.

Acorn Stairlifts and Easy Climber Rating Details

Product or Service Quality
1.6 (13 reviews)
1.6 (23 reviews)
Reviewer's quote

...This inadequate service !!! This company does not have technicians to service their clients. I would never recommend Acorn because of there extremely poor service. Imagine leaving a client stuck upstairs for five days..

PissedConsumer1521070

Purchased product 2 years ago paid in ful- Still under Warranty- Breach of CONTRACT..

Donald C
Staff
1.9 (13 reviews)
1.3 (27 reviews)
Reviewer's quote

Last week salesman came when only my 89 year old father and (thankfully) the aide was there. Promised discounts for being a Veteran, AARP, and an discount if the job was completed within 24 hours were never reflected on the bill. When I got home I called Rudy M. on his cell phone 1(347) 535 25**...

Donna K

contract said limited lifetime warranty- They refused to lift a finger

Tallie
Customer service
1.3 (12 reviews)
1.2 (29 reviews)
Reviewer's quote

...I have talked to several customer service reps who, first said it was being sent out within ten days. Next call, a month later, I needed to talk to another department. I did that for several calls while they worked on the problem...

Darlene M

...I've called back everyday just to be put switched to an answer machine with no call back I've called service NO HELP again its been weeks now and no return calls :wtf:..

alita a

Acorn Stairlifts and Easy Climber Pros and Cons

Pros
  • Knowledgeable repair technician
  • Fast installation
  • Cheap
  • Website
  • Reasonable price fairly reliable
Cons
  • Unreliable product
  • That they scam you
  • Being lied by the salesman
  • Quality of product
  • Customer service
  • Attitude on the phone and disregard for my problem

Acorn Stairlifts and Easy Climber Most Positive Reviews

Top rated reviews
No votes
4.3

Had Easy Climber come give me an estimate becaise i did the research and I am disabled vet on limited income. The sales...

Acorn Stairlifts and Easy Climber Most Critical Reviews

Lowest rated reviews
1

Once they have your money they are not intrested. My father bought a stairlift 7 yrs ago , also paid for a maintenance...

1

Chair sucks, broke 2 times in 1 month. Service has to come from out of town so you have to wait 4 to 6 days to get it se...

Acorn Stairlifts and Easy Climber Latest Reviews

Recent published reviews

we have had nothing but trouble it sticks and we cannot get it started until it wants to. called where we purchased the...

Read all 31 reviews
1.2

contract said limited lifetime warranty- They refused to lift a finger

Read all 55 reviews

Acorn Stairlifts and Easy Climber Products and Services

Most reviewed product and services
  • Acorn Stairlifts Stairlift (14 reviews)
  • Acorn Stairlifts Customer Care (6 reviews)
  • Acorn Stairlifts 180 Stairlift (3 reviews)
  • Easy Climber Stairlift (25 reviews)
  • Easy Climber Customer Care (11 reviews)
  • Easy Climber Sales Representative (8 reviews)