PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ACN and Verizon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ACN
Verizon

ACN and Verizon Overview

Total reviews
609
2773
Company responses
0
0
Issues resolved
2
19

ACN and Verizon Consumer Ratings

Rank
126 out of 1429 in Telecommunications category
228 out of 1429 in Telecommunications category
Diversity of Products or Services
104 in category
117 in category
Customer service
68 in category
226 in category
Exchange, Refund and Cancellation Policy
62 in category
189 in category
Website
112 in category
213 in category

ACN and Verizon Rating Details

Diversity of Products or Services
2.2 (119 reviews)
2.1 (500 reviews)
Reviewer's quote

...is as follows: It's true that some companies that used MLM did scam the consumers with non-existent, poor quality and not worth-the-money, or otherwise fake products or services. _ ACN is "not" a Scam, as it instructs its Independent Business Owners (IBOs) - who could work from home - to make sales by talking to homeowners and businesses to switch from current service provider in telephone, high speed internet, energy, home security to competitor service. In other words, they deal with products and services...

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... WE WANT TO TELL THEM THAT AFTER TESTING THE BOX THERE'S STILL NO DIAL TONE, THEY JUST CONTINUE SAYING THERE IS NO SHORTAGE IN THE AREA AND OFFER US DIFFERENT PRODUCTS TO PURCHASE, INSTEAD OF HELPING US TO SOLVE THE PROBLEM OR GIVE US AN ANSWER. SO IN THE MEANTIME, ALTHOUGH WE'RE PAYING FOR THE SERVICE, WE HAVE NO SERVICE AND N...

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Customer service
2.1 (117 reviews)
1.3 (663 reviews)
Reviewer's quote

I called customer service so I could pay the bill. That still leaves me unable to go online. Not pleased!..

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...You have to contact Customer Service at 1-800-922-0204. I asked again for some note, receipt or invoice indicating I returned the phone WITH NO DAMAGE in its condition from the factory. I only used the phone for a few days and decided it wasnt a phone I wanted...

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Exchange, Refund and Cancellation Policy
2.1 (115 reviews)
1.4 (481 reviews)
Reviewer's quote

" A couple of other things motivated me to ask for my four-digit refund, which came in a couple of days. My experience with ACN's Xoom Energy has been terrible. Xoom Energy regularly charged my household what Southern California Gas was charging me I was making two (2!) gas utility payments each...

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They offered no fix or exchange. After being 20 year satisfied customer I suspect they pushed the defective phones to me as a very good deal because I am over 60. The change over also resulted in months of my plan being over charged and attempts to change my plan to expensive one and over charge...

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Website
2.2 (114 reviews)
1.8 (538 reviews)
Reviewer's quote

...They alleged I had a one year contract and that all I had to do was look at the terms posted on their website..

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...I filled out the deferred payment option and fill out the promissory note to pay 2 weeks from the normal date I received approval and confirmation through website and the email then today on my typical billing date they went ahead and billed anyway. Now my checking account is minus $266 plus Wells Fargo charge me $35 overdraft payment for paying that bill that...

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ACN and Verizon Pros and Cons

Pros
  • No stars acn stay away
  • No stars
  • Unique opportunity
  • Internet
  • Nada
  • Customer service
Cons
  • Pyramid scheme
  • Poor customer service
  • No customer service
  • Customer service
  • Incompetent customer service
  • Poor service

ACN and Verizon Most Positive Reviews

Top rated reviews
5

I believe only lazy people, people who have given up on life, and low lifers generally Look to find a "get rich quick" s...

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5

Really simple, 18 years and one day sorry we can't help you. We have a really big family. And not like version cares,...

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5

Lol all you all *** idiots? Listen to all of you...you have all failed in ACN because you are are lazy bastards that...

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5

I do not appreciate Verizon's adoption of ransom ware marketing techniques to attempt to force new products and...

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ACN and Verizon Most Critical Reviews

Lowest rated reviews
1

I joined ACN 4 years ago and have had issues with them from day 1:
1: I had to pay to join and lost $500 and aquired a...

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1

Verizon sucks - we all know that. They have screwed me for years with faulty equipment, lies, overbilling, etc. I'm sick...

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1

Hi all,
I am writing this to inform all you so you do not get into it. EITHER TRUST ME OR JOIN, WASTE TIME AND MONEY an...

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1

They make an offer then switch it out for a higher price. They send you an email confirming the higher price and there...

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ACN and Verizon Latest Reviews

Recent published reviews
1

I tried canceling my IBO account since I no longer wanted to pursue it. Changed my card info and attempted several...

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No votes

You guys are not Answering your phones

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No votes

Today, there was a teenager employee helping a register. He threw some of my sparkling waters into my cart! I could not...

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No votes

Discrimination of it being able to wear a mask.
Not only was I harassed but they asked to watch me put a mask on as if I...

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ACN and Verizon Products and Services

Most reviewed product and services
  • Acn Phone Service (108 reviews)
  • Acn Internet Service (76 reviews)
  • Acn Customer Care (21 reviews)
  • Verizon Internet Service (262 reviews)
  • Verizon Phone Service (247 reviews)
  • Verizon Customer Care (172 reviews)