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ACN vs Rogers Communications
ACN vs Rogers Communications
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about ACN and Rogers Communications as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
ACN and Rogers Communications Overview
Total reviews |
612
|
623
|
Company responses |
0 |
0 |
Issues resolved |
2 |
13 |
ACN and Rogers Communications Consumer Ratings
Rank
282
out of 2019 in Telecommunications category
557
out of 2019 in Telecommunications category
Customer service
178
in category
424
in category
Exchange, Refund and Cancellation Policy
219
in category
426
in category
Website
217
in category
451
in category
Price Affordability
361
in category
571
in category
ACN and Rogers Communications Rating Details
Reviewer's quote
...They are threatening legal action and no matter how many times I contact customer service, I continue to get nasty collection notices from them. Do yourself a great service and do not deal with this incompetent company!!!..
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...They should he ashamed of their customer service team and the technicians. They dont know anything!!! Not even their management office were able to solve the problem. They offered me a credit after 40 days as if that would solve all the problem...
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Exchange, Refund and Cancellation Policy
Reviewer's quote
" A couple of other things motivated me to ask for my four-digit refund, which came in a couple of days. My experience with ACN's Xoom Energy has been terrible. Xoom Energy regularly charged my household what Southern California Gas was charging me I was making two (2!) gas utility payments each...
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They sent me two different complete contracts and tried to charge me $225 dollars for a cancellation fee when my contract says month to month. What a disgusting and unethical company. Also, in general their service is awful your get power outages every month and they credit you $1...
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Reviewer's quote
Need to cancel my parents' landline service (both are deceased) but ACN website states that I can only do so by calling 1-87*-***-**** which is answered by "Flash Service" and the simple "Press One for English" results in a French language recording. Attempted to call on different phones but cannot...
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...They asked me for Proof of Address from their list on their website. After explaining to them I do not have anything on the list they essentially told me "too bad". Rogers called them on my behalf and I spoke with Tier 2 group twice...
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Reviewer's quote
...I spent money I didn't have because I was willing to pay the price to level up in life. Then I went to 5 of the international convetions. I love the first one...
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My friends in the states have just as good internet as I had but pay half the price. If you get new internet from Rogers ask for a supervisor from the very start because hopefully they won't stupidly break your internet for 4 days right before Christmas when you are supposed to be working from...
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ACN and Rogers Communications Pros and Cons
Pros
- No stars acn stay away
- No stars
- Unique opportunity
- Nightmare
- No pros
- Rogers is dishonest
Cons
- Pyramid scheme
- Poor customer service
- No customer service
- Poor customer service
- I am disgust with rogers business ethnics and practices
- Poor customer retention and price plans way to high
ACN and Rogers Communications Most Positive Reviews
Top rated reviews
I'm not sure most of these reviews are legimate. I have some of ACN services like their digital phone, wireless and...
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You would not be able to contact me right now as i am in india. I have cutted my line for one month. For the time i am h...
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Lol all you all *** idiots? Listen to all of you...you have all failed in ACN because you are are lazy bastards that...
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Called Rogers the last 3 days to add third line; from another company to my plan,$210CAD for 3 lines 12 gigs + 1 gig bon...
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ACN and Rogers Communications Most Critical Reviews
Lowest rated reviews
An absolute scam, they are never available only there to rip you off your money. My worst experience ever as a reward...
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I had to do a hardware upgrade because I lost my existing phone. When I went to the store to talk to someone, I was at...
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Need to cancel my parents' landline service (both are deceased) but ACN website states that I can only do so by calling...
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It seems like there must have been collusion between Bell and Rogers and possibly other providers for the exact same...
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ACN and Rogers Communications Latest Reviews
Recent published reviews
No votes
Call and call and keep getting disconnected nobody answer a call all automatic selected option with no response
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No votes
PleThe customer care is assisting more than one customer at the same time and they have a waiting time as well, outta...
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No votes
I want refund my money you take from my account, and I want to cancel my IBO account, I don't want to continue.
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Since the day I buy this service in 3 months we have 3 time outage plus since last 3 days they have issues in the home...
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How would you compare ACN vs Rogers Communications?
With ACN I get paid on the bills that I already need to pay. Service issues are resolved by Rogers, the technicians are employed or under contract by Rogers. Ergo, ACN is a better choice.