PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ACN and Rogers Communications as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ACN
Rogers Communications

ACN and Rogers Communications Overview

Total reviews 609 394
Company responses 0 0
Issues resolved 2 5

ACN and Rogers Communications Consumer Ratings

Rank
131 out of 1438 in Telecommunications category
293 out of 1438 in Telecommunications category
Customer service
69 in category
171 in category
Website
113 in category
274 in category
Exchange, Refund and Cancellation Policy
64 in category
185 in category
Price Affordability
198 in category
333 in category

ACN and Rogers Communications Rating Details

Customer service
2.1 (119 reviews)
1.5 (188 reviews)
Reviewer's quote

I called customer service so I could pay the bill. That still leaves me unable to go online. Not pleased!..

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... dialogs on a nightly basis! Their service is constantly interrupted and yet they still charge as if it isnt! We have spent hours upon hours on the phone with customer service, it is totally unacceptable to inconvenience paying customers to this degree. So sick of this garbage service! If it were up to me I wouldnt pay them a cent!! complaint#4 Spoke with Rogers Comm. on 2 occasions...

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Website
2.2 (116 reviews)
1.7 (152 reviews)
Reviewer's quote

...They alleged I had a one year contract and that all I had to do was look at the terms posted on their website..

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...Go on their website and it shows the iPad Air 10. 5 to purchase but when you actually try they bounce you from agent to agent feeding you false lies about everything is perfect. DO NOT TRUST ROGERS, AS SOON AS I CAN I WILL BUY MY PRODUCTS OUT I WILL BE SWITCHING...

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Exchange, Refund and Cancellation Policy
2 (116 reviews)
1.4 (141 reviews)
Reviewer's quote

" A couple of other things motivated me to ask for my four-digit refund, which came in a couple of days. My experience with ACN's Xoom Energy has been terrible. Xoom Energy regularly charged my household what Southern California Gas was charging me I was making two (2!) gas utility payments each...

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I explained to the manager that I didn’t want to pay for the home monitoring early cancellation fee, even though I never got to enjoy the services, she made every excuse not to pay for the fee. I even offered to pay half of the fee. I will never purchase nor refer anyone to rogers, your technology...

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Price Affordability
2.1 (110 reviews)
1.5 (161 reviews)
Reviewer's quote

...I spent money I didn't have because I was willing to pay the price to level up in life. Then I went to 5 of the international convetions. I love the first one...

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...the tv bundle is not the biggest or most expensive and the phone plan is a 5gig plan the phones we finished paying for yet the monthly fee did not drop in price. So its not the $6 its the principal i call them on it and they tell me there is nothing they can do now i am with Bell paying $130. 00 less for everything Rogers was providing Rogers is a scam ripping people off so good riddance to ya you lost a $380 a month customer...

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ACN and Rogers Communications Pros and Cons

Pros
  • No stars acn stay away
  • No stars
  • Unique opportunity
  • Rogers is dishonest
  • No pros
  • Nightmare
Cons
  • Pyramid scheme
  • Poor customer service
  • No customer service
  • Poor customer service
  • I am disgust with rogers business ethnics and practices
  • Being mislead on coverage

ACN and Rogers Communications Most Positive Reviews

Top rated reviews
5

I believe only lazy people, people who have given up on life, and low lifers generally Look to find a "get rich quick" s...

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5

Bell stores in Regina SK suck. Each store seems to set there own prices and then when you come to set it up the prices a...

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5

Lol all you all *** idiots? Listen to all of you...you have all failed in ACN because you are are lazy bastards that...

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5

Happy to say after awhile on the phone with 3+ representatives they gave me the price match and better plan
than I was...

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ACN and Rogers Communications Most Critical Reviews

Lowest rated reviews
1

I joined ACN 4 years ago and have had issues with them from day 1:
1: I had to pay to join and lost $500 and aquired a...

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1

I have been a Rogers customer for more than 10 years. Just called them today to inquire about the pay as you go plan...

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1

Hi all,
I am writing this to inform all you so you do not get into it. EITHER TRUST ME OR JOIN, WASTE TIME AND MONEY an...

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1

The worst ever cell phone company to deal with. Over the past few years of being a rogers customer, I've had nothing...

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ACN and Rogers Communications Latest Reviews

Recent published reviews
No votes

This is Elizabeth propst i told the lady i didn't want to go through this job and i wanted my refund of 199 dollars...

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1

complaints against rogers. complant #1 Long time customer here. Was never told by the Rogers rep that after I used the...

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1.2

I switched home phone and internet service to Rogers yet ACN continued to charge me for both services. Now I can't get...

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No votes

My phone is stolen along with my Rogers SIM card

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ACN and Rogers Communications Products and Services

Most reviewed product and services
  • Acn Phone Service (108 reviews)
  • Acn Internet Service (75 reviews)
  • Acn Customer Care (20 reviews)
  • Rogers Communications Customer Care (76 reviews)
  • Rogers Communications Internet Service (31 reviews)
  • Rogers Communications Mobile Phone Service (16 reviews)