PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ACN and Rogers Communications as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ACN
Rogers Communications

ACN and Rogers Communications Overview

Total reviews
595
350
Company responses
0
0
Issues resolved
2
3

ACN was first mentioned on PissedConsumer on Apr 8, 2008 and since then this brand received 595 reviews. It is 245 reviews more than Rogers Communications received since Apr 30, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Rogers Communications customer support team than with ACN customer service.

ACN and Rogers Communications Consumer Ratings

Rank
118 out of 1945 in Telecommunications category
267 out of 1945 in Telecommunications category
Website
110 in category
264 in category
Customer service
67 in category
165 in category
Exchange, Refund and Cancellation Policy
59 in category
159 in category

According to consumer ratings and reviews, ACN ranks 149 points higher in the Telecommunications category than Rogers Communications. People gave ACN 2.2 stars for Website criterion in Telecommunications category and it is 412 points higher than the worst rated brand in this category. At the same time, Rogers Communications was rated 1.6 stars for Website criterion in this category and it is 258 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that ACN has a higher rating than Rogers Communications. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave ACN 2 stars and it is 89% greater than other in category. Rogers Communications however was rated 1.4 stars and it is 70% greater than other in category.

ACN and Rogers Communications Rating Details

Website
2.2 (113 reviews)
1.6 (135 reviews)
Reviewer's quote

...They alleged I had a one year contract and that all I had to do was look at the terms posted on their website..

PissedConsumer1412574

...Here at showmi Member Service we are responsible for the missing content and trouble shooting issues on our website. (Isn't missing content my problem? It is. It's your problem)..

Faun
Customer service
2.1 (113 reviews)
1.4 (168 reviews)
Reviewer's quote

I called ACN to cancel my service on 4/9. I spoke with FELICIA that advised would not be billed after the end of the current billing cycle (4/20). Wouldn't you believe that they billed me and debited my account 4/21! I called to make them aware of their error and request a refund...

Shadette D

...Rogers technician tried to upsale their new service. It worked fine until recently - does anyone else have the same experience? Is Rogers playing games in order to make their new internet service more attractive?..

K M
Exchange, Refund and Cancellation Policy
2 (110 reviews)
1.4 (130 reviews)
Reviewer's quote

I am lawyer by trade, I did not however really drill down on the fine print of the contract, until that is, I experienced their verification process. ANY company that spends more time attempting to complete a very onerous verification process than explaining their service is suspicious. It was...

PissedConsumer1673760

Fired Grapes for telling people that are new to the country to buy a poppy for the men and women that sacrificed everything for our freedom

PissedConsumer1715546

ACN and Rogers Communications Pros and Cons

Pros
  • No stars acn stay away
  • No stars
  • Unique opportunity
  • Rogers is dishonest
  • No pros
  • Nightmare
Cons
  • Pyramid scheme
  • Poor customer service
  • No customer service
  • Poor customer service
  • Poor customer retention and price plans way to high
  • I am disgust with rogers business ethnics and practices

ACN and Rogers Communications Most Positive Reviews

Top rated reviews
5

I believe only lazy people, people who have given up on life, and low lifers generally Look to find a "get rich quick" s...

5

Bell stores in Regina SK suck. Each store seems to set there own prices and then when you come to set it up the prices a...

ACN and Rogers Communications Most Critical Reviews

Lowest rated reviews
1

I joined ACN 4 years ago and have had issues with them from day 1:
1: I had to pay to join and lost $500 and aquired a...

1

I have been a Rogers customer for more than 10 years. Just called them today to inquire about the pay as you go plan...

ACN and Rogers Communications Latest Reviews

Recent published reviews

I no longer need your services.

Read all 595 reviews
1.5

For the past few months, I have intermittent internet on my Mac-Mini. Often the WiFi is full bars but no internet....

Read all 350 reviews

ACN and Rogers Communications Products and Services

Most reviewed product and services
  • Acn Phone Service (108 reviews)
  • Acn Internet Service (74 reviews)
  • Acn Customer Care (20 reviews)
  • Rogers Communications Customer Care (71 reviews)
  • Rogers Communications Internet Service (28 reviews)
  • Rogers Communications Mobile Phone Service (16 reviews)