PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ACN and Centurylink as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ACN
Centurylink

ACN and Centurylink Overview

Total reviews 593 3325
Company responses 0 0
Issues resolved 2 10

ACN and Centurylink Consumer Ratings

Rank
139 out of 1450 in Telecommunications category
343 out of 1450 in Telecommunications category
Diversity of Products or Services
No votes
234 in category
Customer service
No votes
258 in category
Exchange, Refund and Cancellation Policy
No votes
214 in category
Website
No votes
251 in category

ACN and Centurylink Rating Details

Diversity of Products or Services
No votes
1.7 (1100 reviews)
Reviewer's quote

I switched home phone and internet service to Rogers yet ACN continued to charge me for both services. Now I can't get those charges refunded..

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Keeps cutting off services with no warning even though there is a person with severe medical problems in home and needs access to emergency services. 2. One time we had lightning storm that blew outside connection box 15 feet into yard and it took them 2 MONTHS to come fix it (with said person from...

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Customer service
No votes
1.2 (1381 reviews)
Reviewer's quote

I called customer service so I could pay the bill. That still leaves me unable to go online. Not pleased!..

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*** We have been with century link for 25 years , and had nothing but problems with internet ! We have had 5 modems none last very long! It takes for ever to get ahold of some one to fix them , Poor Customer service..

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Exchange, Refund and Cancellation Policy
No votes
1.3 (1099 reviews)
Reviewer's quote

" A couple of other things motivated me to ask for my four-digit refund, which came in a couple of days. My experience with ACN's Xoom Energy has been terrible. Xoom Energy regularly charged my household what Southern California Gas was charging me I was making two (2!) gas utility payments each...

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...the billing department only has one number that you can call for cancellation of their service. on7/1/20 i called and cancelled this service. i was told that on 7/1/20 i cancelled the direct tv service only?????? i called the only number provided to cancel centurylink service...

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Website
No votes
1.7 (1159 reviews)
Reviewer's quote

...They alleged I had a one year contract and that all I had to do was look at the terms posted on their website..

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...Entering my account information on the website is met with "This website is experiencing technical difficulties". Opening a chat window is next to impossible. It seems that if I have any filters activated on my browser negates "chat"...

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ACN and Centurylink Pros and Cons

Pros
  • No stars acn stay away
  • No stars
  • Unique opportunity
  • When it worked
  • Service online payment ability
  • Quality of internet
Cons
  • Pyramid scheme
  • Poor customer service
  • No customer service
  • Customer service
  • Lack of cooperation
  • Difficult problem resolution

ACN and Centurylink Most Positive Reviews

Top rated reviews
5

I believe only lazy people, people who have given up on life, and low lifers generally Look to find a "get rich quick" s...

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5

Best internet service in Colorado Springs. 1000megs per second.

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5

Lol all you all *** idiots? Listen to all of you...you have all failed in ACN because you are are lazy bastards that...

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5

I have been dealing with Century Link for the past two years. After two years of many headaches, unacceptable service...

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ACN and Centurylink Most Critical Reviews

Lowest rated reviews
1

I joined ACN 4 years ago and have had issues with them from day 1:
1: I had to pay to join and lost $500 and aquired a...

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1

My father passed away last month, when I went to cancel this TV, Internet and change his Phone options, they Told me...

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1

Hi all,
I am writing this to inform all you so you do not get into it. EITHER TRUST ME OR JOIN, WASTE TIME AND MONEY an...

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1

I called Centurylink last month and complained about a $5 increase in bill (discount removed) and that no matter what th...

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ACN and Centurylink Latest Reviews

Recent published reviews
No votes

In spite of all the educational resources, media warnings, and basic common sense people continue to sign up for these p...

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3.7

Our internet service has been terrible in my area for quite awhile. Lines need to be updated

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No votes

This is Elizabeth propst i told the lady i didn't want to go through this job and i wanted my refund of 199 dollars...

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1

A Century Link Snake relentlessly pushed my business into upgrading to fiber optic connection. We were told it would be...

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ACN and Centurylink Products and Services

Most reviewed product and services
  • Acn Phone Service (108 reviews)
  • Acn Internet Service (68 reviews)
  • Acn Bundle (15 reviews)
  • Centurylink Internet Service (979 reviews)
  • Centurylink Bundle (226 reviews)
  • Centurylink Phone Service (176 reviews)