PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ACN and ATT as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ACN
ATT

ACN and ATT Overview

Total reviews
595
5784
Company responses
0
0
Issues resolved
2
27

ATT was first mentioned on PissedConsumer on Aug 1, 2007 and since then this brand received 5784 reviews. It is 5189 reviews more than ACN received since Apr 8, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with ACN customer support team and ATT customer service.

ACN and ATT Consumer Ratings

Rank
118 out of 1945 in Telecommunications category
254 out of 1945 in Telecommunications category
Diversity of Products or Services
96 in category
128 in category
Website
111 in category
224 in category
Customer service
67 in category
237 in category

According to consumer ratings and reviews, ACN ranks 136 points higher in the Telecommunications category than ATT. People gave ACN 2.2 stars for Diversity of Products or Services criterion in Telecommunications category and it is 413 points higher than the worst rated brand in this category. At the same time, ATT was rated 2 stars for Diversity of Products or Services criterion in this category and it is 381 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that ACN has a higher rating than ATT. Regarding Customer service criterion, consumers gave ACN 2.1 stars and it is 87% greater than other in category. ATT however was rated 1.3 stars and it is 53% greater than other in category.

ACN and ATT Rating Details

Diversity of Products or Services
2.2 (117 reviews)
2 (1117 reviews)
Reviewer's quote

I want to give my experience both as a rep for 2 years and as a customer using their products. I will try to be as objective as possible and not just say its a mlm their for it is a scam. Clear things up...

Frank K

THEY CHARGE ME 5 ONE TIME FEES AN CUSTOMER SERVICE OMG WHERE DO I BEGIN! IT BE NICE IF I COULD GET A REP. THAT SPEAKS ENGLISH LIKE REAL ENGLISH NOT ACT ;LIKE THEY KNOW WHAT IM SAYING BECAUSE I SURE DONT KNOW WTF THEIR SAYING EXCEPT ONE THING ALWAYS MONEY MONEY MONEY!!!! A TEXT BOOK CONFERSATION...

April H
Website
2.2 (113 reviews)
1.8 (1222 reviews)
Reviewer's quote

...They alleged I had a one year contract and that all I had to do was look at the terms posted on their website..

PissedConsumer1412574

...The website stated that the devices cannot be unlocked. Within one day (after 3 days of ownership) I found the corporate store and I attempted to quickly return the devices. I did not care about anything besides trying desperately to spend time at home where I was supposed to be relaxing for once...

Jason B
Customer service
2.1 (113 reviews)
1.3 (1573 reviews)
Reviewer's quote

I called ACN to cancel my service on 4/9. I spoke with FELICIA that advised would not be billed after the end of the current billing cycle (4/20). Wouldn't you believe that they billed me and debited my account 4/21! I called to make them aware of their error and request a refund...

Shadette D

I have been a loyal customer of ATT Wireless since 1997 and in October 2019 I experienced a billing issue on an upgrade. This is the point where you will discover the company you are dealing with has no loyalty or concern for you, Its like pulling teeth to get any rep to actually help you but you...

Amish

ACN and ATT Pros and Cons

Pros
  • No stars acn stay away
  • No stars
  • Unique opportunity
  • Installation technician
  • Price
  • Coverage area
Cons
  • Pyramid scheme
  • Poor customer service
  • No customer service
  • Poor customer service
  • Charges
  • Deceptive policies

ACN and ATT Most Positive Reviews

Top rated reviews
5

I believe only lazy people, people who have given up on life, and low lifers generally Look to find a "get rich quick" s...

5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

ACN and ATT Most Critical Reviews

Lowest rated reviews
1

I joined ACN 4 years ago and have had issues with them from day 1:
1: I had to pay to join and lost $500 and aquired a...

1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

ACN and ATT Latest Reviews

Recent published reviews

I no longer need your services.

Read all 595 reviews
1

I have been a loyal customer of ATT Wireless since 1997 and in October 2019 I experienced a billing issue on an...

Read all 5784 reviews

ACN and ATT Products and Services

Most reviewed product and services
  • Acn Phone Service (108 reviews)
  • Acn Internet Service (74 reviews)
  • Acn Customer Care (20 reviews)
  • Att Phone Service (746 reviews)
  • Att Internet Service (651 reviews)
  • Att Customer Care (410 reviews)