PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ACN and ATT as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ACN
ATT

ACN and ATT Overview

Total reviews 593 6074
Company responses 0 0
Issues resolved 2 29

ACN and ATT Consumer Ratings

Rank
139 out of 1453 in Telecommunications category
293 out of 1453 in Telecommunications category
Diversity of Products or Services
No votes
182 in category
Customer service
No votes
249 in category
Exchange, Refund and Cancellation Policy
No votes
193 in category
Website
No votes
225 in category

ACN and ATT Rating Details

Diversity of Products or Services
No votes
2 (1231 reviews)
Reviewer's quote

I switched home phone and internet service to Rogers yet ACN continued to charge me for both services. Now I can't get those charges refunded..

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I feel I'm paying way too much for services I already have. The sales associate never mentioned a 2 yr contract he however mentioned I had 1 month to return device without restocking fee, but as I talk to associate she says is only 15 days so once more I was lied too. I was willing to pay the...

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Customer service
No votes
1.3 (1730 reviews)
Reviewer's quote

I called customer service so I could pay the bill. That still leaves me unable to go online. Not pleased!..

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...Now through research I have come to understand this is common practice, and they have completely eliminated their customer service quality control department. I am so frustrated. This is the absolutely worst company I have every done business with!..

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Exchange, Refund and Cancellation Policy
No votes
1.4 (1254 reviews)
Reviewer's quote

" A couple of other things motivated me to ask for my four-digit refund, which came in a couple of days. My experience with ACN's Xoom Energy has been terrible. Xoom Energy regularly charged my household what Southern California Gas was charging me I was making two (2!) gas utility payments each...

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Instead of issuing a refund, they continue to charge and whittle away the credit. When I called to inquire, I was told that I would continue to be charged an equipment fee (mind you the equipment was 5+ years old and fire damaged). When I explained that the original gentleman told me they did not...

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Website
No votes
1.8 (1342 reviews)
Reviewer's quote

...They alleged I had a one year contract and that all I had to do was look at the terms posted on their website..

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...three months and I cant believe the poor service that they offer customer support technical assistance is horrific you cannot get no information on their website on the corporate website it takes you all back to the same number same damn problems they dont want to resolve issues! They installed or rented to us a modem router that connects our phone line our landline and Internet on a modem they changed all the wiring they did everything a couple years back basically what they installed is horrible the router oh my God the router modem two wire gateway piece modem 8268 AC, this product this router modem has the...

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ACN and ATT Pros and Cons

Pros
  • No stars acn stay away
  • No stars
  • Unique opportunity
  • Installation technician
  • Price
  • Coverage area
Cons
  • Pyramid scheme
  • Poor customer service
  • No customer service
  • Poor customer service
  • Charges
  • Deceptive policies

ACN and ATT Most Positive Reviews

Top rated reviews
5

I believe only lazy people, people who have given up on life, and low lifers generally Look to find a "get rich quick" s...

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5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

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5

Lol all you all *** idiots? Listen to all of you...you have all failed in ACN because you are are lazy bastards that...

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5

My sister (Sharon Bracken) and I wanted to upgrade our flip top phones. We started looking and checking prices at...

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ACN and ATT Most Critical Reviews

Lowest rated reviews
1

I joined ACN 4 years ago and have had issues with them from day 1:
1: I had to pay to join and lost $500 and aquired a...

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1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

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1

Hi all,
I am writing this to inform all you so you do not get into it. EITHER TRUST ME OR JOIN, WASTE TIME AND MONEY an...

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1

I lost my phone in June , So I cancelled my account, not anymore under contract, and since there was an activity on the...

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ACN and ATT Latest Reviews

Recent published reviews
No votes

In spite of all the educational resources, media warnings, and basic common sense people continue to sign up for these p...

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No votes

I upgraded my iPhone XS Max for IPhone 11 Pro Max. I received my phone in August 22/23. Set it up and read instructions...

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No votes

This is Elizabeth propst i told the lady i didn't want to go through this job and i wanted my refund of 199 dollars...

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No votes

I have been a loyal customer with AT&;;;T for almost 20 plus years, and the service and lies I get from customer ser...

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ACN and ATT Products and Services

Most reviewed product and services
  • Acn Phone Service (108 reviews)
  • Acn Internet Service (68 reviews)
  • Acn Bundle (15 reviews)
  • Att Phone Service (757 reviews)
  • Att Internet Service (661 reviews)
  • Att Phone Plan (296 reviews)