PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shoprite and ACME Markets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shoprite
ACME Markets

Shoprite and ACME Markets Overview

Total reviews 675 220
Company responses 0 0
Issues resolved 1 0

Shoprite and ACME Markets Consumer Ratings

Rank
38 out of 335 in Supermarkets and Malls category
96 out of 383 in Food Stores category
Customer service
47 in category
85 in category
Discounts and Special Offers
19 in category
68 in category
Price Affordability
26 in category
111 in category
Website
30 in category
75 in category

Shoprite and ACME Markets Rating Details

Customer service
1.8 (217 reviews)
1.9 (112 reviews)
Reviewer's quote

...I returned to the store the next day and the customer service person told me I had to buy between $15 and $25 worth to get the $10 reward then to email activate my rewards to get it...

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...I tried three times for over 2 hours to call customer service. I wasc On Hold vey very long but never spoke to a team member. I DO NOT want to be charged for the 5 missing items: 1 Bounty PaperTowel..

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Discounts and Special Offers
3 (187 reviews)
2.5 (105 reviews)
Reviewer's quote

Plus I was, at the same time able to pick out other interesting product offers that weren't on sale. Now, it takes me (about) 20-30 minutes to complete the same tasks. 2) I'm 75 years old and trying to integrate my cell phone into the Shoprite shopping only reminds me that I'm not as mentally...

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...Acmwe advertised a turkey special buy one get one value item free. So people buying the turkey and wanting to order another value item besides turkey. They were not allowed , so the customers asked for a manager...

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Price Affordability
3.2 (186 reviews)
2.3 (107 reviews)
Reviewer's quote

cI complained more often than not when you think your getting sale price or digital your not check check receipt when you go home..

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When I get Lunch meat cheese or anything at the counter the person waiting on me Always wraps the price paper over the end of the package which makes it impossible to open the bag without ruining the bag. This might not seem important but when you are 81 years old it is. I have been shopping at...

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Website
2.7 (181 reviews)
2.5 (92 reviews)
Reviewer's quote

...com, then spent an hour placing my online order because the website was so slow. Now it wont let me check out/pay for my items! This is very frustrating!!!!..

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...Your website reports statistics for your exceptionally poor customer service ratings. I re-echo that view and urge your management to do something about it. Acme is by far the worst store we have ever shopped in and despite its geographical convenience, we have no incentive to shop there..

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Shoprite and ACME Markets Pros and Cons

Pros
  • Coupons and sales
  • Convenient
  • Close to home
  • That it is close to my house
  • Close to home
  • Geographical convenience
Cons
  • Customer service
  • Bad attitude
  • Rude snotty and cruel cashiers
  • I already wrote what i didn
  • Customer service
  • Very poor customer service

Shoprite and ACME Markets Most Positive Reviews

Top rated reviews
5

Picked up a package of (two) Butcher Van Gourmet Chicken Cordon Bleu (boneless chicken breast with rib meat filled with...

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5

Have been shopping with acme for over twenty years. The deli at oxford avenue phila seems to have a problem with...

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5

Having problems with ditital coupons

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5

I had sucha good experience in the New Providence store. The employee named Pat helpedme with my daughter he was so kind...

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Shoprite and ACME Markets Most Critical Reviews

Lowest rated reviews
1

ShopRite from home delivery service states thdy will accept any kind of payment for groceries yet they wont take food...

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1

Ok so I have been to 3 different ACME supermarkets just to compare the different stores. I have been to several ...

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1

They had their security guard follow my mother and I around the store not once but the past weeks I've been in the store...

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1

Woodcliff the staff are so mad unhappy no casheir.to long of a wait. Can not find anytime always moving.can not wait...

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Shoprite and ACME Markets Latest Reviews

Recent published reviews
No votes

On 1/24/21, I visit shoprite on Monument Road in Philadelphia, PA 19131. The store had only two Cashiers working and...

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No votes

I was walking through acme at the concordville Towne center on the night of the 10th of December overheard a female...

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No votes

I have tried to find the lemon pie filling at shoprite. Twice I couldn't find it on the shelf. I wrote to shoprite and...

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No votes

I was walking through acme a couple of employees was standing around chatting instead of working for some reason all...

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Shoprite and ACME Markets Products and Services

Most reviewed product and services
  • Shoprite Manager (74 reviews)
  • Shoprite Cashier (59 reviews)
  • Shoprite Coupon (25 reviews)
  • Acme Markets Manager (18 reviews)
  • Acme Markets Cashier (11 reviews)
  • Acme Markets Deli Department (4 reviews)