PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ACME Markets and Shoprite as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ACME Markets
Shoprite

ACME Markets and Shoprite Overview

Total reviews
201
604
Company responses
0
0
Issues resolved
0
1

ACME Markets and Shoprite Consumer Ratings

Rank
90 out of 384 in Food Stores category
28 out of 321 in Supermarkets and Malls category
Customer service
80 in category
47 in category
Product or Service Quality
66 in category
34 in category
Layout of Store
45 in category
25 in category
Price Affordability
107 in category
22 in category

ACME Markets and Shoprite Rating Details

Customer service
1.9 (100 reviews)
1.8 (189 reviews)
Reviewer's quote

...I tried three times for over 2 hours to call customer service. I wasc On Hold vey very long but never spoke to a team member. I DO NOT want to be charged for the 5 missing items: 1 Bounty PaperTowel..

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...I called customer service 1-800-SHOPRITE three (3) times. You did not answer after waiting 20 -30 minutes each time. This customer service really stinks..

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Product or Service Quality
2.3 (98 reviews)
2.4 (150 reviews)
Reviewer's quote

...I feel abused I feel like if you advise a service you should honor it. wind up go into a cheaper store and expose myself to this virus..

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...You know what I do not advise you to do their on like service or at least not in the Bronx. Their unprofessional and lake knowledge of the store and how to handle online customers..

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Layout of Store
3 (97 reviews)
3 (133 reviews)
Reviewer's quote

...I will make sure all my family , friends , myself and all I can influence because of both the way the MOD Horribly handled his staff and refused to help ! To not go to that store..

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...91 kg) lobsters on Sunday 6/14/20 from an employee at the Freehold store. I asked for them to be steamed and would pick them up Wednesday (knowing that larger lobsters need time to be ordered) at 4:00PM. Invitations for company for dinner were accepted...

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Price Affordability
2.3 (96 reviews)
3.2 (165 reviews)
Reviewer's quote

Weekly sale on 2 different items states one price and when you check out they both ring up at a higher price. Their every day prices are considerbly higher than our other markets in the area..

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...The last!!! So tired of establishments providing poor service, and double the price..

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ACME Markets and Shoprite Pros and Cons

Pros
  • That it is close to my house
  • Geographical convenience
  • Close to home
  • Coupons and sales
  • Sales
  • Customer service
Cons
  • I already wrote what i didn
  • Customer service and manager handling of situation
  • Customer service
  • Customer service
  • Bad attitude
  • Rude snotty and cruel cashiers

ACME Markets and Shoprite Most Positive Reviews

Top rated reviews
5

Have been shopping with acme for over twenty years. The deli at oxford avenue phila seems to have a problem with...

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5

Picked up a package of (two) Butcher Van Gourmet Chicken Cordon Bleu (boneless chicken breast with rib meat filled with...

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5

I had sucha good experience in the New Providence store. The employee named Pat helpedme with my daughter he was so kind...

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5

Having problems with ditital coupons

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ACME Markets and Shoprite Most Critical Reviews

Lowest rated reviews
1

Ok so I have been to 3 different ACME supermarkets just to compare the different stores. I have been to several ...

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1

ShopRite from home delivery service states thdy will accept any kind of payment for groceries yet they wont take food...

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1

Woodcliff the staff are so mad unhappy no casheir.to long of a wait. Can not find anytime always moving.can not wait...

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1

They had their security guard follow my mother and I around the store not once but the past weeks I've been in the store...

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ACME Markets and Shoprite Latest Reviews

Recent published reviews
1.6

This is NOT the first time I was screwed by Acme. I recently received coupon for Fresh Express salad, walked several blo...

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No votes

I bought a min rose two weeks age only a week then dead I asked the store for refund their answer because Cov-19 for no...

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1

Smyrna De. Store Friday 6/16/20 11:00 - My wife and were shopping when I saw 4 people not wearing a mask properly...

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1.5

can not get delivered groceries. I am elderly 87...Have been trapped in Florida for months flights cancelled. Got home...

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ACME Markets and Shoprite Products and Services

Most reviewed product and services
  • Acme Markets Customer Care (41 reviews)
  • Acme Markets Manager (16 reviews)
  • Acme Markets Cashier (11 reviews)
  • Shoprite Manager (73 reviews)
  • Shoprite Customer Care (61 reviews)
  • Shoprite Cashier (57 reviews)