PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ACME Markets and Better Business Bureau as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ACME Markets
Better Business Bureau

ACME Markets and Better Business Bureau Overview

Total reviews 214 104
Company responses 0 0
Issues resolved 0 1

ACME Markets and Better Business Bureau Consumer Ratings

Rank
97 out of 409 in Food Stores category
20 out of 177 in Review Websites and Directories category
Customer service
86 in category
14 in category
Product or Service Quality
82 in category
19 in category
Website
76 in category
20 in category
Layout of Store
61 in category
No votes

ACME Markets and Better Business Bureau Rating Details

Customer service
1.9 (110 reviews)
1.1 (34 reviews)
Reviewer's quote

...I tried three times for over 2 hours to call customer service. I wasc On Hold vey very long but never spoke to a team member. I DO NOT want to be charged for the 5 missing items: 1 Bounty PaperTowel..

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... BBB notorious for giving preferential treatments (giving higher ratings) to companies that pay them more, BBB does nothing to provide good, let alone decent, customer service. I recently had a situation where I sent them a full, detailed complaint on a company....

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Product or Service Quality
2.2 (104 reviews)
1.1 (28 reviews)
Reviewer's quote

...I feel abused I feel like if you advise a service you should honor it. wind up go into a cheaper store and expose myself to this virus..

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Why not cut out the “middleman” entirely? Target Inc is SO DEVOTED TO CUSTOMER SERVICE that Corporate HQ they handle all complaints themselves! Though allegedly it’s cheaper that way. Probably too many local stores people we’re giving out little perks for bad service LOL . Gotta put an end to that!...

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Website
2.6 (90 reviews)
1.4 (33 reviews)
Reviewer's quote

...Your website reports statistics for your exceptionally poor customer service ratings. I re-echo that view and urge your management to do something about it. Acme is by far the worst store we have ever shopped in and despite its geographical convenience, we have no incentive to shop there..

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...I uploaded recorded calls that were recorded through a website, thus time and date stamped that proved they were lying as their representatives made statements CONTRADICTING what they put in writing to Green Dot Bank in response to my complaint. 4. In their rebuttal, they told another lie...

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Layout of Store
3 (106 reviews)
No votes
Reviewer's quote

...more of Signature Series products the frozen food section like Tyson Weaver they're almost non-existent it's not our fault that this is the only grocery store in town and if it's going to be as such could you please stock it with foods that we enjoy and lower the prices it's insane please give us our old acne...

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No items

ACME Markets and Better Business Bureau Pros and Cons

Pros
  • That it is close to my house
  • Close to home
  • Geographical convenience
  • I like what you all are about keping companies in check
  • You can communicate with a company
  • Only way consumers can report a business
Cons
  • I already wrote what i didn
  • Customer service
  • Very poor customer service
  • Business ethics
  • Bbb is worthless
  • Are running a scam

ACME Markets and Better Business Bureau Most Positive Reviews

Top rated reviews
5

Have been shopping with acme for over twenty years. The deli at oxford avenue phila seems to have a problem with...

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5

They charge me hundreds of dollars over that didn't have one box to move my stuff I had a supply garbage bags in the...

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5

I had sucha good experience in the New Providence store. The employee named Pat helpedme with my daughter he was so kind...

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5

This message originally read on 4/1/2019
Scott Heintz
Dear Mr. Heintz,
This message is in regard to your complaint submitte...

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ACME Markets and Better Business Bureau Most Critical Reviews

Lowest rated reviews
1

Ok so I have been to 3 different ACME supermarkets just to compare the different stores. I have been to several ...

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1

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of...

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1

Woodcliff the staff are so mad unhappy no casheir.to long of a wait. Can not find anytime always moving.can not wait...

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1

I filed a complaint against a construction company for poor workmanship. The company responded back saying they would f...

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ACME Markets and Better Business Bureau Latest Reviews

Recent published reviews
2.2

What if you did not have a computer? But spent over $300? I have one and still was not made aware of new procedure for...

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1.7

A business (eBay) has a contradiction in their Money Back Guarantee policies regarding misdelivery and I attempted to...

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3

Every time you shop the Acme Markets in Horsham they are totally inconsistent with the items they carry - no shredded...

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1

I have been leasing furniture from aarons in Ottumwa Iowa. Dave is the manager. In May when I spoke to him my balance...

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ACME Markets and Better Business Bureau Products and Services

Most reviewed product and services
  • Acme Markets Manager (18 reviews)
  • Acme Markets Cashier (11 reviews)
  • Acme Markets Deli Department (4 reviews)
  • Better Business Bureau Review Listing (5 reviews)
  • Better Business Bureau Non Profit Organizations Review Listing (2 reviews)
  • Better Business Bureau Media Review Listing (1 review)