PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ACME Markets and Better Business Bureau as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ACME Markets
Better Business Bureau

ACME Markets and Better Business Bureau Overview

Total reviews
202
101
Company responses
0
0
Issues resolved
0
1

ACME Markets and Better Business Bureau Consumer Ratings

Rank
91 out of 396 in Food Stores category
13 out of 167 in Review Websites and Directories category
Customer service
82 in category
10 in category
Product or Service Quality
72 in category
12 in category
Website
79 in category
16 in category
Layout of Store
44 in category
No votes

ACME Markets and Better Business Bureau Rating Details

Customer service
1.8 (101 reviews)
1.2 (30 reviews)
Reviewer's quote

...I tried three times for over 2 hours to call customer service. I wasc On Hold vey very long but never spoke to a team member. I DO NOT want to be charged for the 5 missing items: 1 Bounty PaperTowel..

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... BBB notorious for giving preferential treatments (giving higher ratings) to companies that pay them more, BBB does nothing to provide good, let alone decent, customer service. I recently had a situation where I sent them a full, detailed complaint on a company....

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Product or Service Quality
2.3 (99 reviews)
1.2 (24 reviews)
Reviewer's quote

...I feel abused I feel like if you advise a service you should honor it. wind up go into a cheaper store and expose myself to this virus..

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Why not cut out the “middleman” entirely? Target Inc is SO DEVOTED TO CUSTOMER SERVICE that Corporate HQ they handle all complaints themselves! Though allegedly it’s cheaper that way. Probably too many local stores people we’re giving out little perks for bad service LOL . Gotta put an end to that!...

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Website
2.5 (83 reviews)
1.4 (29 reviews)
Reviewer's quote

...Your website reports statistics for your exceptionally poor customer service ratings. I re-echo that view and urge your management to do something about it. Acme is by far the worst store we have ever shopped in and despite its geographical convenience, we have no incentive to shop there..

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...I uploaded recorded calls that were recorded through a website, thus time and date stamped that proved they were lying as their representatives made statements CONTRADICTING what they put in writing to Green Dot Bank in response to my complaint. 4. In their rebuttal, they told another lie...

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Layout of Store
3 (98 reviews)
No votes
Reviewer's quote

...I will make sure all my family , friends , myself and all I can influence because of both the way the MOD Horribly handled his staff and refused to help ! To not go to that store..

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No items

ACME Markets and Better Business Bureau Pros and Cons

Pros
  • That it is close to my house
  • Geographical convenience
  • Close to home
  • I like what you all are about keping companies in check
  • Being able to voice my opinion hoping that it helps other people
  • You can communicate with a company
Cons
  • I already wrote what i didn
  • Customer service
  • Customer service and manager handling of situation
  • Business ethics
  • Bbb is worthless
  • In bed with the companys screwing us

ACME Markets and Better Business Bureau Most Positive Reviews

Top rated reviews
5

Have been shopping with acme for over twenty years. The deli at oxford avenue phila seems to have a problem with...

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5

They charge me hundreds of dollars over that didn't have one box to move my stuff I had a supply garbage bags in the...

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5

I had sucha good experience in the New Providence store. The employee named Pat helpedme with my daughter he was so kind...

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5

This message originally read on 4/1/2019
Scott Heintz
Dear Mr. Heintz,
This message is in regard to your complaint submitte...

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ACME Markets and Better Business Bureau Most Critical Reviews

Lowest rated reviews
1

Ok so I have been to 3 different ACME supermarkets just to compare the different stores. I have been to several ...

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1

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of...

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1

Woodcliff the staff are so mad unhappy no casheir.to long of a wait. Can not find anytime always moving.can not wait...

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1

I filed a complaint against a construction company for poor workmanship. The company responded back saying they would f...

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ACME Markets and Better Business Bureau Latest Reviews

Recent published reviews
2

Employee at deli wearing mask below nose while slicing deli meats and constantly adjusting her mask while touching my...

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1

I discovered that Better Business Bureau has been serving consumers since 1912, but the rating system has been called 's...

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1.6

This is NOT the first time I was screwed by Acme. I recently received coupon for Fresh Express salad, walked several blo...

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1

Better Business Bureau of Los Angeles is a dishonest business organization. Most people believe that BBB can help solve...

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ACME Markets and Better Business Bureau Products and Services

Most reviewed product and services
  • Acme Markets Customer Care (41 reviews)
  • Acme Markets Manager (16 reviews)
  • Acme Markets Cashier (11 reviews)
  • Better Business Bureau Customer Care (12 reviews)
  • Better Business Bureau Review Listing (5 reviews)
  • Better Business Bureau Website (4 reviews)