PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ackerman Security Systems and Slomins as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ackerman Security Systems

Ackerman Security Systems

Has verified representatives
3.0
Slomins

Slomins

1.4
Ackerman Security Systems
Slomins

Ackerman Security Systems and Slomins Overview

Total reviews
111
186
Company responses
122
0
Issues resolved
1
1

Slomins was first mentioned on PissedConsumer on Sep 26, 2008 and since then this brand received 186 reviews. It is 75 reviews more than Ackerman Security Systems received since Apr 6, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ackerman Security Systems customer support team and Slomins customer service.

Ackerman Security Systems and Slomins Consumer Ratings

Rank
12 out of 294 in Security and Protection Services category
72 out of 294 in Security and Protection Services category
Customer service
30 in category
59 in category
Website
32 in category
60 in category
Billing Practices
37 in category
48 in category

According to consumer ratings and reviews, Ackerman Security Systems ranks 60 points higher in the Security and Protection Services category than Slomins. People gave Ackerman Security Systems 1.7 stars for Customer service criterion in Security and Protection Services category and it is 76 points higher than the worst rated brand in this category. At the same time, Slomins was rated 1.1 stars for Customer service criterion in this category and it is 47 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Ackerman Security Systems has a higher rating than Slomins. Regarding Billing Practices criterion, consumers gave Ackerman Security Systems 1.8 stars and it is 65% greater than other in category. Slomins however was rated 1.5 stars and it is 55% greater than other in category.

Ackerman Security Systems and Slomins Rating Details

Customer service
1.7 (47 reviews)
1.1 (85 reviews)
Reviewer's quote

I just got off the phone with Ackerman customer service, advising that I need to cancel my service. I was told that my contract renewed automatically and that I would have to pay a remaining balance of over $300. I stated that I was never notified of a auto-renewal by no means (email, phone or...

PissedConsumer1636915

The customer service is extremely rude. The first year theyre good because they want you. The next year they didnt send us anything in the mail so we called and renewed the price...

Tushar
Website
2.2 (47 reviews)
1.6 (61 reviews)
Reviewer's quote

...Also, try going on their website to see if there is a place to contact higher headquarters. Don't waste your time, there is no link or place to place your complaint. This company is all about taking your money, and the service stops there...

PissedConsumer730976

Slomin's sold us a lifetime warranty on a hot water heater, and when it broke, their response is our wait time for replacement is 2 weeks.I explained I am going for surgery, and need it sooner, and their response was that was their wait time, jeopardizing hot water and sterilization post...

Gloria F
Billing Practices
1.8 (46 reviews)
1.5 (72 reviews)
Reviewer's quote

...First call I made was outside your normal business hours so I waited a day and called back during normal business hours; I have been on hold for 50 minutes waiting for someone from billing to pick up..

PissedConsumer1667697

...Told me it was a auto deliver and if I wanted lower price I had to lock in for a YEAR! Since when do I have to lock in for a year? Not good business practices. I cancelled the contract immediately its not the 1st time I have had issues with them. I have a contract I should get lowest rate...

Kim H

Ackerman Security Systems and Slomins Pros and Cons

Pros
  • Monthly price
  • Inexpensive monthly monitoring
  • Initial installation
  • Service techs are great
  • No pros
  • Cheaper than a competitor
Cons
  • Are liars
  • Way to cancel the account and no one to resolve this
  • Telling me one thing in conversation and another in e-mail
  • Customer service
  • Run around
  • Very inaccurate information

Ackerman Security Systems and Slomins Most Positive Reviews

Top rated reviews
5

Service has been great. My bill is always the same amount. When the alarm goes off, they call me within seconds. Our...

5

Slomin's has been great. Great low price on oil and customer service is very nice. I have no complaints. My sales consu...

Ackerman Security Systems and Slomins Most Critical Reviews

Lowest rated reviews
1

wish I had read these reviews before signing up for Ackerman security. There customer service is so poor I though I was...

1

HOW'S THIS FOR SPENDING ONES TIME TRYING TO ENSURE I HAVE ENOUGH HEAT WITH A 91 YEAR OLD IN MY HOUSE SINCE THE TEMPS WER...

Ackerman Security Systems and Slomins Latest Reviews

Recent published reviews

Very limited business hours - they close at 5:00 PM

Read all 111 reviews
1

Slomin's sold us a lifetime warranty on a hot water heater, and when it broke, their response is our wait time for repla...

Read all 186 reviews

Ackerman Security Systems and Slomins Products and Services

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