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  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $10.5K CLAIMED LOSSES
  • $388 AVERAGE LOSS
1.9
Customer service
Billing Practices
Website
Reliability
Staff
  • Initial installation 1
  • Monthly price 1

Customers don't like

  • Telling me another by e-mail2
  • Are liars2
  • Fine print in contract1
  • Telling me one thing in conversation and another in e-mail1
  • No reasonable notice for auto-renewal1
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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 550 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Reliability
Staff
  • No more service with this company 5
  • Disatisfied 5
  • Key pad 5
  • Equipment 3
  • System 2

Customers don't like

  • Cancellation policy14
  • Customer care12
  • Sales techniques10
  • Billing practices9
  • Poor attitude9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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