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  • 0 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $44.9K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.8
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Terible 4
  • Balance texted 2
  • Receiving text messages with balance on debt card 2
  • Josef sammuel 1
  • That i was able to use the way i wanted 1

Customers don't like

  • No resolution2
  • Achieve2
  • Fraudulence2
  • Not being a priority after being a card member over three years1
  • Poor customer service1
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1343 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Text messages notifying you of current bal 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service19
  • Poor customer service9
  • Mishandling of funds8
  • Blocked account6
  • Misleading activation information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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