PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kroger Personal Finance and Achievecard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kroger Personal Finance
Achievecard

Kroger Personal Finance and Achievecard Overview

Total reviews
115
377
Company responses
0
0
Issues resolved
3
0

Kroger Personal Finance and Achievecard Consumer Ratings

Rank
306 out of 1856 in Financial Services category
26 out of 201 in Cards category
Customer service
250 in category
19 in category
Reliability
186 in category
9 in category
Website
276 in category
19 in category
Product or Service Quality
223 in category
18 in category

Kroger Personal Finance and Achievecard Rating Details

Customer service
1.3 (61 reviews)
1.8 (139 reviews)
Reviewer's quote

...I filed a dispute on the 26th and put it in till the 27th spoke to several customer service reps in regards to this I received the dispute. letter. I filled it out I faxed it and then contacted to find out they did not receive it I then in return faxed it again...

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Horrible customer service and they do what they want to do with your money without your permission..

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Reliability
1.3 (60 reviews)
2 (111 reviews)
Reviewer's quote

I have my Social Security Disability check deposited on 11/20/19 on the Kroger Pre-paid card. There was a letter sent from "Cardholder Services" .There was no phone number to verify where this was from and to confirm this was legitimate. They wanted me to fax copies of my driver's license and my...

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Representative walked me through access and changes made to account online which I couldn't do by myself.

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Website
1.5 (54 reviews)
1.8 (136 reviews)
Reviewer's quote

I called to transfer a simply amount from one card to another on their website. I got an error that said the last name does not match the name on the card. I called to see what last name it was registered too because the name on the card is generic and says "Loyal Customer"...

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...com website being unsecured or one of their agents stole the info. They refuse to speak by phone just email. I didn't know that when i called to find out why $1 was debited and by who...

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Product or Service Quality
1.3 (54 reviews)
1.9 (123 reviews)
Reviewer's quote

...00 fees and when I would mistakenly locked myself out of my account the customer service agents were usually pretty friendly. Fast forward to August 25, 2018 and $213. 70 was stolen off of my debit card...

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Just horrible service overall they do not try and satisfy their customers and they attitudes stink even the supervisors..

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Kroger Personal Finance and Achievecard Pros and Cons

Pros
  • I liked a debit card for online purchases
  • Card that i can load my paycheck on
  • That i could get an extra 5 cents off per gallon of gas
  • Terible
  • Receiving text messages with balance on debt card
  • Balance texted
Cons
  • Untrustworthy and incompetent
  • Theft of my money
  • How they placed a block on my card for no apparent reason
  • Poor customer service
  • Fraudulence
  • Deception

Kroger Personal Finance and Achievecard Most Positive Reviews

Top rated reviews
5

Have had it for years now and loved it, i only can have one downfall its $3.00 a month service fee...I dont know yet...

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5

I have had my achieve card about 14 mos. and have had no problems what ever in fact my direct deposit are avaible with...

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5

I have a check of the amount of $5.00 it was issue february 16,2016... But i was looking for some documents and came...

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5

hello achieve card my name is Lawrence fenn $80 was taken from my cart around February 27 on a Wow Cable bill I do not...

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Kroger Personal Finance and Achievecard Most Critical Reviews

Lowest rated reviews
1

I am trying to temporarily have my direct deposit routed to a KPFprepaid card. First I had to wait for the special card...

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1

I received a notice via postal mail about achieve card services. I decided to sign up with Achieve Card and have my...

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1

I have had a block on my personalized 1-2-3 Rewards "PREPAID" debit card since 2011. I was told that I needed to purcha...

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1

I had my card split into 2 pieces from the atm machine at 7/11. I called achieve gave them all the information they ask...

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Kroger Personal Finance and Achievecard Latest Reviews

Recent published reviews
No votes

I have tried to have my tax return added to my Kroger prepaid card twice and both times nothing has ever happened and I...

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2.7

Representative walked me through access and changes made to account online which I couldn't do by myself.

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1

I have my Social Security Disability check deposited on 11/20/19 on the Kroger Pre-paid card. There was a letter sent fr...

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No votes

On July 1,2020 used the atm on 95 and DanRyan gave me 250.00 dollars in 10.00 dollars bills and it was supposed to be...

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Kroger Personal Finance and Achievecard Products and Services

Most reviewed product and services
  • Kroger Personal Finance Customer Care (13 reviews)
  • Kroger Personal Finance Website (4 reviews)
  • Kroger Personal Finance Prepaid Card Activation (3 reviews)
  • Achievecard Prepaid Card (76 reviews)
  • Achievecard Account (43 reviews)
  • Achievecard Customer Care (24 reviews)