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Delete
  • 0 ISSUES RESOLVED
  • 259 TOTAL REVIEWS
  • $44.9K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.8
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Terible 4
  • Receiving text messages with balance on debt card 2
  • Balance texted 2
  • That i was able to use the way i wanted 1
  • Josef sammuel 1

Customers don't like

  • No resolution2
  • Fraudulence2
  • Achieve2
  • Poor customer service1
  • Not being a priority after being a card member over three years1
Delete
  • 2 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • That i stood my ground 3
  • Leaving for another bank 2
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1

Customers don't like

  • Awful customer service7
  • Incompetent employee2
  • Fees2
  • Customer service and dumb procedure2
  • Your transfer process1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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