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Delete
  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $13.1K CLAIMED LOSSES
  • $375 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Discounts and Special Offers
Website
  • Perfect 2
  • Rental car 1
  • Prices 1
  • Airport shuttle 1

Customers don't like

  • Bad service7
  • Customer service5
  • No respect for customer4
  • Do not honor reservations4
  • Ace does not honor reservations4
Delete
  • 3 ISSUES RESOLVED
  • 423 TOTAL REVIEWS
  • $36.8K CLAIMED LOSSES
  • $250 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Discounts and Special Offers
Website
  • Original rate 7
  • Advertised rate 5
  • Unethical hidden charges 4
  • Reserving online 3
  • Woman at the counter 2

Customers don't like

  • Concept to cheat people4
  • Useless customer service3
  • Unexpected add ons upon return3
  • Unethical employees3
  • Poor vehicles3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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