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  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $13.1K CLAIMED LOSSES
  • $375 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Perfect 2
  • Rental car 1
  • Prices 1
  • Airport shuttle 1

Customers don't like

  • Bad service7
  • Customer service5
  • No respect for customer4
  • Do not honor reservations4
  • Ace does not honor reservations4
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Hertz

Rentals
  • 4 ISSUES RESOLVED
  • 639 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $507 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Cleanliness of vehicle 5
  • Pathetic 4
  • At the moment not much 4
  • Unless you are very careful 2
  • Picking up the vehicle was ok 2

Customers don't like

  • Customer service10
  • Overcharged4
  • Bad service4
  • Lied about returning policy and no reply to complaint3
  • Incorrect bill3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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