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Delete
  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $13.1K CLAIMED LOSSES
  • $375 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Perfect 2
  • Rental car 1
  • Prices 1
  • Airport shuttle 1

Customers don't like

  • Bad service7
  • Customer service5
  • No respect for customer4
  • Do not honor reservations4
  • Ace does not honor reservations4
Delete
  • 3 ISSUES RESOLVED
  • 473 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $571 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • That the car it was clean 4
  • Car 4
  • First attendant 3
  • Car was clean 3
  • Inside attendants 2

Customers don't like

  • No recourse to solve a problem6
  • Worst customer service ever4
  • Invisible customer service4
  • Underhanded cancellation policy3
  • That the feeling of being ripoff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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