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Ace Hardware

Building Products
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $816 CLAIMED LOSSES
  • $74 AVERAGE LOSS
2.3
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Never recomend them1
  • Refund policy for check purchases1
  • Refused to honor craftsman lifetime warranty1
  • Return policy and customer service1
  • Would not take product back1
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1072 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Repairman 4
  • Polite and friendly repairmen 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3
  • Sales people were nice 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service15
  • Customer escalation department12
  • No one with athority11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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