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Ace Hardware

Building Products
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $816 CLAIMED LOSSES
  • $74 AVERAGE LOSS
2.3
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Refund policy for check purchases1
  • Refused to honor craftsman lifetime warranty1
  • Return policy and customer service1
  • Would not take product back1
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Lowes

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 3185 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 10
  • Friendliness of staff 6
  • Price 6
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service received28
  • Customer service13
  • Service11
  • Lack of response8
  • Poor customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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