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Ace Hardware

Building Products
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $836 CLAIMED LOSSES
  • $70 AVERAGE LOSS
2.3
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Refund policy for check purchases1
  • Refused to honor craftsman lifetime warranty1
  • Return policy and customer service1
  • Would not take product back1
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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1707 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service28
  • Customer service6
  • Unwilling to fix problem6
  • Company response4
  • Not as advertised4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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