PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Us Cash Advance and Ace Cash Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Us Cash Advance
Ace Cash Express

Us Cash Advance and Ace Cash Express Overview

Total reviews
412
214
Company responses
0
91
Issues resolved
0
0

Us Cash Advance and Ace Cash Express Consumer Ratings

Rank
44 out of 208 in Cash Services category
15 out of 208 in Cash Services category
Privacy and Data Security
41 in category
28 in category
Customer service
20 in category
17 in category
Website
35 in category
23 in category
Product or Service Quality
27 in category
19 in category

Us Cash Advance and Ace Cash Express Rating Details

Privacy and Data Security
1.4 (11 reviews)
1.9 (36 reviews)
Reviewer's quote

...I was told that the calls are recorded for security purposes. What a lie. The amazing thing...

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And our company (Acs Inc) has authorized us to recover the full amount due to them as we put your SSN into our national checking database system, we found that you have been never charged for a fraud activity & that is the reason court has decided to give you a chance to take care of this issue...

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Customer service
1.6 (10 reviews)
1.8 (40 reviews)
Reviewer's quote

I have never applied for a cash advance anywhere but I get calls repeatedly from these scammers and I’m tired of it. I will do anything I can to put them out of business. I emailed their corporate office and they whined that they are not responsible for the scam calls. I am still holding them...

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Rude service not equipped to help out customers..

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Website
1.6 (10 reviews)
1.9 (35 reviews)
Reviewer's quote

They taken my money what *** going on

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I went into Ace store 721 on Florida Blvd. The manager has no respect or filter on her mouth. Hiw she became a manager I would to know she had no customer service skills . There business will not last for long with .

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Product or Service Quality
1.5 (10 reviews)
1.7 (38 reviews)
Reviewer's quote

Have just received emails including a supposed copy of a three year old loan i paid. They wanted $975 in ITunes gift cards. I called Apple/ITunes who took a report and said it was a scam. The scammer is made and has threatened to take me to court now.

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Took 40 minutes to take a payday loan out. Cashier was to busy gossiping, and picking her nose to serve me in a timely manor. Then had the nerves to ask me why i had an attitude after 30 minutes of her fumbling around. Even though the heathen hair wearing hooligan had my reference info from a...

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Us Cash Advance and Ace Cash Express Pros and Cons

Pros
No votes
  • Check cashing services
Cons
No votes
  • Threat of a lawsuit for a loan i never took out
  • Scam emails
  • Horrible customer service

Us Cash Advance and Ace Cash Express Most Positive Reviews

Top rated reviews
5

I had some man call me by the name of Mr.banson and I had a email from a woman with the last name Johnson saying that I...

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5

The ladies that work at ace in Wilson NC are great. They are always helpful and polite. I have seen the now hiring sign...

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No votes
5

I was at the Carnegie store today, and the employee, I think her name is Summer,she's an outstanding, kind, cashier.
You...

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Us Cash Advance and Ace Cash Express Most Critical Reviews

Lowest rated reviews
1

I was contacted by one of their representatives and said i was approved for a loan, emailed me the paperwork and only ne...

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1

I have been getting emails from ace loan company since the 5th of June, I have delete several emails, at first I was...

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1

I just wanted to share what happened to me this week. I received a call from a man that sounded middle eastern. His s...

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1

I received the same email and numerous telephone calls at home, at work and to my family. When I blocked the number...

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Us Cash Advance and Ace Cash Express Latest Reviews

Recent published reviews
No votes

we are getting threatening email from a sarah maradles from Morgan and Associates saying your company is going to sue...

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No votes

My mom got deposit into my old card 6157957726

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1

I have never applied for a cash advance anywhere but I get calls repeatedly from these scammers and I’m tired of it. I...

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No votes

I deposited my fiance stimulus check into my account and now I have got hung up on 3 times one person says in a few...

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Us Cash Advance and Ace Cash Express Products and Services

Most reviewed product and services
  • Us Cash Advance Loan (6 reviews)
  • Us Cash Advance Customer Care (2 reviews)
  • Ace Cash Express Loan (75 reviews)
  • Ace Cash Express Customer Care (12 reviews)
  • Ace Cash Express Payday Loan (5 reviews)