PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ace Cash Express and Us Cash Advance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ace Cash Express

Ace Cash Express

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Ace Cash Express
Us Cash Advance

Ace Cash Express and Us Cash Advance Overview

Total reviews
Company responses
Issues resolved

Us Cash Advance was first mentioned on PissedConsumer on Apr 14, 2010 and since then this brand received 412 reviews. It is 206 reviews more than Ace Cash Express received since Feb 15, 2008.

Ace Cash Express and Us Cash Advance Consumer Ratings

15 out of 305 in Cash Services category
36 out of 305 in Cash Services category
Customer service
13 in category
14 in category
Product or Service Quality
13 in category
18 in category
Privacy and Data Security
22 in category
35 in category

According to consumer ratings and reviews, Ace Cash Express ranks 21 points higher in the Cash Services category than Us Cash Advance. People gave Ace Cash Express 1.7 stars for Customer service criterion in Cash Services category and it is 52 points higher than the worst rated brand in this category. At the same time, Us Cash Advance was rated 1.6 stars for Customer service criterion in this category and it is 51 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Ace Cash Express has a higher rating than Us Cash Advance. Regarding Privacy and Data Security criterion, consumers gave Ace Cash Express 1.9 stars and it is 66% greater than other in category. Us Cash Advance however was rated 1.4 stars and it is 52% worse than other in category.

Ace Cash Express and Us Cash Advance Rating Details

Customer service
1.7 (39 reviews)
1.6 (10 reviews)
Reviewer's quote

If we do not hear from you within 12 hours of the date on this letter, Dear CUSTOMER as we were investigating your profile, we found you to be a genuine person so it is our duty to help you out but for that we need some right answers from your side. Also we would like to know when you can pay the...

Tracy a

...After more then a hour another man named Michael Boyd called me and informed me that there is a black mark against my Western Union service. It would cost me $299 to remove it. I got real upset and started to yell at him...

Product or Service Quality
1.7 (38 reviews)
1.5 (10 reviews)
Reviewer's quote

Rude service not equipped to help out customers..


I have never applied for a cash advance anywhere but I get calls repeatedly from these scammers and I’m tired of it. I will do anything I can to put them out of business. I emailed their corporate office and they whined that they are not responsible for the scam calls. I am still holding them...

Privacy and Data Security
1.9 (36 reviews)
1.4 (11 reviews)
Reviewer's quote

Attorney Austin Obviously from another country since the grimmer is bad. They are in violation of the FDCA and threaten jail time and contacting your employer. "If you failed to update us then be ready for going into jail under FDCA for 3 Years, We will seize your all bank accounts and put on hold...


They taken my money what *** going on


Ace Cash Express and Us Cash Advance Pros and Cons

  • Check cashing services
No votes
  • Threat of a lawsuit for a loan i never took out
  • Scam emails
  • Horrible customer service
No votes

Ace Cash Express and Us Cash Advance Most Positive Reviews

Top rated reviews

The ladies that work at ace in Wilson NC are great. They are always helpful and polite. I have seen the now hiring sign...


I had some man call me by the name of Mr.banson and I had a email from a woman with the last name Johnson saying that I...

Ace Cash Express and Us Cash Advance Most Critical Reviews

Lowest rated reviews

I have been getting emails from ace loan company since the 5th of June, I have delete several emails, at first I was...


I was contacted by one of their representatives and said i was approved for a loan, emailed me the paperwork and only ne...

Ace Cash Express and Us Cash Advance Latest Reviews

Recent published reviews

They placed two accounts on my CreditReport and I want them to remove both accounts now.

Read all 206 reviews

we are getting threatening email from a sarah maradles from Morgan and Associates saying your company is going to sue...

Read all 412 reviews

Ace Cash Express and Us Cash Advance Products and Services

Most reviewed product and services
  • Ace Cash Express Loan (75 reviews)
  • Ace Cash Express Customer Care (12 reviews)
  • Ace Cash Express Payday Loan (5 reviews)
  • Us Cash Advance Loan (6 reviews)
  • Us Cash Advance Customer Care (2 reviews)