PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ace Cash Express and Speedy Cash as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ace Cash Express

Ace Cash Express

Has verified representatives
2.2
Ace Cash Express
Speedy Cash

Ace Cash Express and Speedy Cash Overview

Total reviews
206
83
Company responses
91
0
Issues resolved
0
0

Ace Cash Express was first mentioned on PissedConsumer on Feb 15, 2008 and since then this brand received 206 reviews. It is 123 reviews more than Speedy Cash received since Oct 4, 2011.

Ace Cash Express and Speedy Cash Consumer Ratings

Rank
15 out of 305 in Cash Services category
170 out of 1292 in Loans and Mortgages category
Customer service
14 in category
144 in category
Product or Service Quality
13 in category
144 in category
Website
16 in category
153 in category

Ace Cash Express and Speedy Cash Rating Details

Customer service
1.7 (39 reviews)
1.3 (40 reviews)
Reviewer's quote

If we do not hear from you within 12 hours of the date on this letter, Dear CUSTOMER as we were investigating your profile, we found you to be a genuine person so it is our duty to help you out but for that we need some right answers from your side. Also we would like to know when you can pay the...

Tracy a

...I spoke to Customer Service who in turn forwarded me to their "Collections" department who in turn told me that "This is an attempt to collect a debt" then hung up. Stellar customer service right there. Perhaps I shouldn't have told them I wanted to get the money back from the closed account...

Kania
Product or Service Quality
1.7 (38 reviews)
1.3 (38 reviews)
Reviewer's quote

Rude service not equipped to help out customers..

Lizet

This also happened to me in August 2018, but from a company "claiming to be "speedycash". They would deposit $985 into my checking and ask that I send it back via "gift card". Since it was their money, I thought "well it's their money, so what could the harm be to me??" They tell you that it is...

Robert H
Website
1.9 (35 reviews)
1.7 (38 reviews)
Reviewer's quote

I went into Ace store 721 on Florida Blvd. The manager has no respect or filter on her mouth. Hiw she became a manager I would to know she had no customer service skills . There business will not last for long with .

Erica G

...DO NOT USE Speedy Cash they are horrible! I will be telling everyone I know not to use speedy cash and posting on every website I can. ..

PissedConsumer1176175

Ace Cash Express and Speedy Cash Pros and Cons

Pros
  • Check cashing services
  • No pros
  • Have provided quick cash when needed
Cons
  • Threat of a lawsuit for a loan i never took out
  • Scam emails
  • Horrible customer service
  • Having a check cashed against a closed account
  • Everything -the company lets scammer people on the website
  • Account info

Ace Cash Express and Speedy Cash Most Positive Reviews

Top rated reviews
5

The ladies that work at ace in Wilson NC are great. They are always helpful and polite. I have seen the now hiring sign...

4.7

I went to the Speedy Cash in Gardena on Rosecrans, and we were welcomed upon entering the store. The cashiers are super...

Ace Cash Express and Speedy Cash Most Critical Reviews

Lowest rated reviews
1

I have been getting emails from ace loan company since the 5th of June, I have delete several emails, at first I was...

1

These people allow anyone to use your credit information and they verify nothing or they would have known that that was...

Ace Cash Express and Speedy Cash Latest Reviews

Recent published reviews

They placed two accounts on my CreditReport and I want them to remove both accounts now.

Read all 206 reviews
1

I called and asked if I could get an extension on the payment due to medical issues and short of finances. They said...

Read all 83 reviews

Ace Cash Express and Speedy Cash Products and Services

Most reviewed product and services
  • Ace Cash Express Loan (75 reviews)
  • Ace Cash Express Customer Care (12 reviews)
  • Ace Cash Express Payday Loan (5 reviews)
  • Speedy Cash Loan (28 reviews)
  • Speedy Cash Customer Care (16 reviews)
  • Speedy Cash Payday Loan (8 reviews)