PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rise Credit and Ace Cash Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rise Credit

Rise Credit

Has Verified Representatives
2.3
Rise Credit
Ace Cash Express

Rise Credit and Ace Cash Express Overview

Total reviews
372
214
Company responses
209
91
Issues resolved
3
0

Rise Credit and Ace Cash Express Consumer Ratings

Rank
56 out of 888 in Loans and Mortgages category
15 out of 208 in Cash Services category
Product or Service Quality
84 in category
20 in category
Customer service
105 in category
18 in category
Website
116 in category
24 in category
Diversity of Products or Services
124 in category
19 in category

Rise Credit and Ace Cash Express Rating Details

Product or Service Quality
1.6 (198 reviews)
1.7 (38 reviews)
Reviewer's quote

What a joke multiple emails very poor customer service is this a real company after applying for this loan I was offered multiple Lyft jobs multiple loan offers no problem with scam mail till I went on this site anyone else have similar experiences horrible process and experience never again..

Read full review

...Hiw she became a manager I would to know she had no customer service skills . There business will not last for long with ..

Read full review
Customer service
1.5 (194 reviews)
1.8 (40 reviews)
Reviewer's quote

...Very frustrating and poor customer service. I have had to prod them every step of the way because, oh yes, it all has to in to them within 10 days!..

Read full review

Rude service not equipped to help out customers..

Read full review
Website
2 (191 reviews)
1.9 (35 reviews)
Reviewer's quote

...I wanted to do it again and have tried on the website everyday for the past week. I’ve emailed them with no response. I’ve paid every payment of every loan I’ve had on time and in full...

Read full review

Your Docket no: 56845689, and CASE FILE NO : DS0912WDC, Advance Cash Net Usa Services Company in order to notify you we were not able to get hold of your case file any more. So the accounts department of Cash Advance has decided to mark this case as a flat refusal and press legal charges against...

Read full review
Diversity of Products or Services
1.6 (184 reviews)
1.9 (33 reviews)
Reviewer's quote

...You pay 5x the amount of your loan and the costumer services reps are ill informed or complete liars. Their lack of knowledge is sicking and they take no ownership I would rather them sue me than pay 5 times the amount of something..

Read full review

I have been getting emails from ACE CASH EXPRESS AND ACE CASH SERVICES. IN THE EMAILS THAT I GET IT SAYS THAT I APPLIED FOR A PAYDAY LOAN AND THAT THEY ARE GOING TO FILE CHARGES AGAINST ME FOR NOT PAYING BACK A LOAN THAT I NEVER APPLIED FOR. THE EMAILS ALSO SAY THAT THERE IS WRITTEN PROOF THAT I...

Read full review

Rise Credit and Ace Cash Express Pros and Cons

Pros
  • Rapid funding of loans
  • Next day bank deposit
  • Installment plan
  • Check cashing services
Cons
  • Lying and deceptive practices
  • Customer service
  • Lack of customer service knowledge
  • Threat of a lawsuit for a loan i never took out
  • Scam emails
  • Horrible customer service

Rise Credit and Ace Cash Express Most Positive Reviews

Top rated reviews
5

I'm not sure what the others are talking about. I think Rise credit is fair and a huge help. How could the terms be any...

Read full review
5

The ladies that work at ace in Wilson NC are great. They are always helpful and polite. I have seen the now hiring sign...

Read full review
5

Hello, I've always have great experiences with Rise in my time my emergency of needing money I have borrowed and...

Read full review
5

I was at the Carnegie store today, and the employee, I think her name is Summer,she's an outstanding, kind, cashier.
You...

Read full review

Rise Credit and Ace Cash Express Most Critical Reviews

Lowest rated reviews
1

I applied for a loan via internet and was not sure what the interest rate was. After looking over the documents that we...

Read full review
1

I have been getting emails from ace loan company since the 5th of June, I have delete several emails, at first I was...

Read full review
1

I WORK IN THE OILFIELD AND FOR THOSE WHO WORK IN THIS INDUSTRY KNOW THAT COME WINTER TIME HOURS DECREASE! COST OF...

Read full review
1

I received the same email and numerous telephone calls at home, at work and to my family. When I blocked the number...

Read full review

Rise Credit and Ace Cash Express Latest Reviews

Recent published reviews
1.4

Their interest is extremely high. They charge interest daily. Paying $300 a month and the loan never goes down.

Read full review
No votes

My mom got deposit into my old card 6157957726

Read full review
No votes

This isn't a complaint. I wish to correct my SSnumber

Read full review
No votes

I deposited my fiance stimulus check into my account and now I have got hung up on 3 times one person says in a few...

Read full review

Rise Credit and Ace Cash Express Products and Services

Most reviewed product and services
  • Rise Credit Loan (201 reviews)
  • Rise Credit Customer Care (35 reviews)
  • Rise Credit Payday Loan (12 reviews)
  • Ace Cash Express Loan (75 reviews)
  • Ace Cash Express Customer Care (12 reviews)
  • Ace Cash Express Payday Loan (5 reviews)