PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ace Cash Express and Rise Credit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rise Credit

Rise Credit

Has Verified Representatives
2.3
Ace Cash Express
Rise Credit

Ace Cash Express and Rise Credit Overview

Total reviews
215
372
Company responses
91
210
Issues resolved
0
3

Ace Cash Express and Rise Credit Consumer Ratings

Rank
14 out of 213 in Cash Services category
55 out of 893 in Loans and Mortgages category
Customer service
17 in category
105 in category
Product or Service Quality
17 in category
83 in category
Website
23 in category
114 in category
Diversity of Products or Services
19 in category
123 in category

Ace Cash Express and Rise Credit Rating Details

Customer service
1.8 (40 reviews)
1.5 (194 reviews)
Reviewer's quote

Rude service not equipped to help out customers..

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What a joke multiple emails very poor customer service is this a real company after applying for this loan I was offered multiple Lyft jobs multiple loan offers no problem with scam mail till I went on this site anyone else have similar experiences horrible process and experience never again..

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Product or Service Quality
1.7 (38 reviews)
1.6 (198 reviews)
Reviewer's quote

...Hiw she became a manager I would to know she had no customer service skills . There business will not last for long with ..

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...They should be ashamed to have such poor customer service. They are reaping the benefits of our economy, but not paying American workers because it’s cheaper to outsource, customer be damned..

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Website
1.9 (35 reviews)
2 (191 reviews)
Reviewer's quote

Your Docket no: 56845689, and CASE FILE NO : DS0912WDC, Advance Cash Net Usa Services Company in order to notify you we were not able to get hold of your case file any more. So the accounts department of Cash Advance has decided to mark this case as a flat refusal and press legal charges against...

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...I wanted to do it again and have tried on the website everyday for the past week. I’ve emailed them with no response. I’ve paid every payment of every loan I’ve had on time and in full...

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Diversity of Products or Services
1.9 (33 reviews)
1.6 (184 reviews)
Reviewer's quote

I have been getting emails from ACE CASH EXPRESS AND ACE CASH SERVICES. IN THE EMAILS THAT I GET IT SAYS THAT I APPLIED FOR A PAYDAY LOAN AND THAT THEY ARE GOING TO FILE CHARGES AGAINST ME FOR NOT PAYING BACK A LOAN THAT I NEVER APPLIED FOR. THE EMAILS ALSO SAY THAT THERE IS WRITTEN PROOF THAT I...

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...You pay 5x the amount of your loan and the costumer services reps are ill informed or complete liars. Their lack of knowledge is sicking and they take no ownership I would rather them sue me than pay 5 times the amount of something..

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Ace Cash Express and Rise Credit Pros and Cons

Pros
  • Check cashing services
  • Rapid funding of loans
  • Next day bank deposit
  • Installment plan
Cons
  • Threat of a lawsuit for a loan i never took out
  • Scam emails
  • Horrible customer service
  • Lying and deceptive practices
  • Customer service
  • Lack of customer service knowledge

Ace Cash Express and Rise Credit Most Positive Reviews

Top rated reviews
5

The ladies that work at ace in Wilson NC are great. They are always helpful and polite. I have seen the now hiring sign...

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5

I'm not sure what the others are talking about. I think Rise credit is fair and a huge help. How could the terms be any...

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5

I was at the Carnegie store today, and the employee, I think her name is Summer,she's an outstanding, kind, cashier.
You...

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5

Hello, I've always have great experiences with Rise in my time my emergency of needing money I have borrowed and...

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Ace Cash Express and Rise Credit Most Critical Reviews

Lowest rated reviews
1

I have been getting emails from ace loan company since the 5th of June, I have delete several emails, at first I was...

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1

I applied for a loan via internet and was not sure what the interest rate was. After looking over the documents that we...

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1

I received the same email and numerous telephone calls at home, at work and to my family. When I blocked the number...

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1

I WORK IN THE OILFIELD AND FOR THOSE WHO WORK IN THIS INDUSTRY KNOW THAT COME WINTER TIME HOURS DECREASE! COST OF...

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Ace Cash Express and Rise Credit Latest Reviews

Recent published reviews
No votes

Wallet was stolen and I dont know my account number

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1.4

Their interest is extremely high. They charge interest daily. Paying $300 a month and the loan never goes down.

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No votes

My mom got deposit into my old card 6157957726

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No votes

This isn't a complaint. I wish to correct my SSnumber

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Ace Cash Express and Rise Credit Products and Services

Most reviewed product and services
  • Ace Cash Express Loan (75 reviews)
  • Ace Cash Express Customer Care (12 reviews)
  • Ace Cash Express Payday Loan (5 reviews)
  • Rise Credit Loan (201 reviews)
  • Rise Credit Customer Care (35 reviews)
  • Rise Credit Payday Loan (12 reviews)