PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VersaTube and Ace Canopy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VersaTube

VersaTube

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3.1
VersaTube
Ace Canopy

VersaTube and Ace Canopy Overview

Total reviews
27
30
Company responses
0
0
Issues resolved
0
0

Ace Canopy was first mentioned on PissedConsumer on Sep 19, 2009 and since then this brand received 30 reviews. It is 3 reviews more than VersaTube received since Mar 6, 2014.

VersaTube and Ace Canopy Consumer Ratings

Rank
13 out of 445 in Building Products category
225 out of 4212 in E-commerce category
Website
16 in category
334 in category
Customer service
15 in category
151 in category
Price Affordability
13 in category
311 in category

VersaTube and Ace Canopy Rating Details

Website
3.7 (12 reviews)
2.4 (16 reviews)
Reviewer's quote

The website states frame ships in 14 days this was confirmed with salesman. Ordered on 8-6-18 didn't ship till 8-31-18. Website also makes statements about customer being able to unload with a forklift which I have, the company that delivered my order refused to send it on a flatbed forcing me to...

PissedConsumer1356190

I purchased two canopies and I was so disappointed because of their poor quality. Aside of being expensive one of the tarp that they sent has damage. Also, they sent me the wrong size.

Chito G
Customer service
2.3 (12 reviews)
2.1 (15 reviews)
Reviewer's quote

The customer service is none existence for this company. Took me a couple weeks and many emails to get a response. Then the engineer took a week and me emailing him to tell me he couldnt find the original order...

Chanya

...I contacted customer service and they said no returns on sale items. But EVERYTHING on the site is "on sale" Its a loophole so they never have to fix anything. I ended up going and buying a new tent much smaller at a local store and spending another $200 just to finish my fair...

PissedConsumer982199
Price Affordability
3.5 (11 reviews)
2.8 (16 reviews)
Reviewer's quote

...Picked up roof / side panels for about 1/2 of Versatube price locally..

Vinessa

...The price was the best we saw on the Internet and delivery was prompt..

PissedConsumer1039617

VersaTube and Ace Canopy Pros and Cons

Pros
  • Quality of their product
  • Web site constructor
  • Negative
  • Shipped fast
  • Previous products
  • Perfect for my needs and budget
Cons
  • Shipping and delivery
  • Poor packaging - damaged items
  • Missing items
  • Not helpful in resolving matter
  • No help resolving the problem
  • I have only bad comments to make - this company is a total sham

VersaTube and Ace Canopy Most Positive Reviews

Top rated reviews
5

I bought a summit 30 by 40 ft with 12 ft Eaves. It's been fun assembling so far I just stood up all the trusses...

5

We are very pleased with the value and quality of Acecanopy shade canopy and it’s arrived as advertised and looks...

VersaTube and Ace Canopy Most Critical Reviews

Lowest rated reviews
1

Buyer Beware= I bought a VersaTube 20x20 carport over 2 years ago. I was not aware we needed a seal of engraining for...

1

Ace canopy sells nothing but junk i bought one it had a 5 year warranty it did not last 2 years i emailed monica we...

VersaTube and Ace Canopy Latest Reviews

Recent published reviews

5 weeks after they charged my credit card...
I canceled the charge because noone ever contacted me till day after the cre...

Read all 27 reviews
1

I purchased two canopies and I was so disappointed because of their poor quality. Aside of being expensive one of the...

Read all 30 reviews

VersaTube and Ace Canopy Products and Services

Most reviewed product and services
  • Versatube Customer Care (4 reviews)
  • Versatube Carport (4 reviews)
  • Versatube Shed (1 review)
  • Ace Canopy Canopy (6 reviews)
  • Ace Canopy Tent (2 reviews)
  • Ace Canopy Diamond Tent (1 review)