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  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $50.9K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Service - quality - price 1
  • Salesman john 1
  • Price 1
  • Phone staff 1

Customers don't like

  • Lanny hassel2
  • Janessa byrnes2
  • Getting ripped off2
  • Product was junk1
  • Not being honest and honoring the warranty1
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Rockauto

Auto Parts and Accessories
  • 2 ISSUES RESOLVED
  • 983 TOTAL REVIEWS
  • $56.3K CLAIMED LOSSES
  • $311 AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Unwillingness to accept their part in the mistake5
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Shipping4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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