PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Accredo and Walgreens as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Accredo
Walgreens

Accredo and Walgreens Overview

Total reviews 258 2215
Company responses 0 0
Issues resolved 1 7

Accredo and Walgreens Consumer Ratings

Rank
141 out of 547 in Pharmacy category
75 out of 547 in Pharmacy category
Customer service
99 in category
72 in category
Turnaround Time
88 in category
56 in category
Product or Service Quality
98 in category
50 in category
Value for money
106 in category
52 in category

Accredo and Walgreens Rating Details

Customer service
1.1 (145 reviews)
1.5 (739 reviews)
Reviewer's quote

I was absolutely appalled with the customer service representative I spoke with today. I was calling to report that my stolen package from 5/25/20 was returned to my porch on 5/28/20 between 1100-1200 hours, by the unknown individual who fraudulently signed for it as '*** *******. ' She advised she...

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I contacted customer service chat line. I had two simple questions the operator could not answer. They attempted to get me in touch with a supervisor, and put me on a lengthy hole, w/ o any resolution...

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Turnaround Time
1.2 (135 reviews)
1.9 (532 reviews)
Reviewer's quote

...The next time i ordered nothing again. I had to call to get it going. They don't know what the problem was..

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... wall greens previously I experienced was the customer service was always so terrible attitude no one friendly they make you feel like youre imposing on their time just for standing there in their space before youve even said a word. One of the things that I loved about this particular pharmacy was they werent like all the other Walgre...

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Product or Service Quality
1.2 (126 reviews)
2.3 (555 reviews)
Reviewer's quote

...Incompetence does not even begin to describe their customer service department..

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Spoke with consumer service. Very friendly but told me accts were merged and points would show up in about 24 hours. One week later no points...

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Value for money
1.2 (109 reviews)
2.4 (409 reviews)
Reviewer's quote

...They wouldn't even talk to the copay representative that would confirm they have the money. I'm completed out of meds and they it could take a week to 10 days to process. The worst I've ever dealt with..

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THEY OWE ME MONEY. THEY HAVE YET TO GIVE ME THE REAL EMAIL ADDRESS SO I CAN GET MY MONEY BACK. I AM CALLING THE GOVERNMENT ON THEM AND APPLE IN THE MORNING...

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Accredo and Walgreens Pros and Cons

Pros
  • No pros
  • Long time waiting on hold
  • Unsure
  • Employees cashier
  • Location
  • Convenience
Cons
  • Bad customer service
  • Time consuming
  • Incompetent in general and no problem resolution
  • Customer service
  • Pharmacist was rude
  • Rude pharmacist

Accredo and Walgreens Most Positive Reviews

Top rated reviews
5

Thank you to David in Florida - my representative on the phone this afternoon. There was a mix up with my prescription....

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5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

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4.8

I've been getting immunoglobulins from them for 5 months now. They're extremely responsive and ship on time. There's...

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5

This happened almost two weeks ago and still has me upset and angry . I called and complained and still no one has...

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Accredo and Walgreens Most Critical Reviews

Lowest rated reviews
1

Accredo has had my prescription for 22 days and it still has not been mailed. two plus weeks without my medication....

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1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

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1

Accredo gives me the runaround. Supervisors make up answers to get me off the line. They cannot answer why they cannot...

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1

I bought a loadable MasterCard from Wal- Green for my son who was traveling across country to use for gas .When he used...

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Accredo and Walgreens Latest Reviews

Recent published reviews
2.6

A nightmare. They don't follow through on what they say they are going to do.Try to find another pharmacy.

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No votes

My adult disabled son lives near store #3227 in Memphis, TN. He has no income nor cash, but Gets groceries with his...

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2.6

This company is a complete joke and borderline life-threatening to their patients. When I originally began using...

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5

My points were not coming up after each transaction.

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Accredo and Walgreens Products and Services

Most reviewed product and services
  • Accredo Prescription Refill (69 reviews)
  • Accredo Customer Care (40 reviews)
  • Accredo Humira Prescription Refill (11 reviews)
  • Walgreens Prescription Refill (464 reviews)
  • Walgreens Pharmacist (247 reviews)
  • Walgreens Manager (183 reviews)