Start a new comparison
Delete

Accredo

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $110K AVERAGE LOSS
1.4
Customer service
Turnaround Time
Staff
Diversity of Products or Services
Website
  • Long time waiting on hold 2
  • David my representative 1

Customers don't like

  • Incompetent3
  • Customer service2
  • Robocalls and long customer wait times when re-ordering2
  • Rude ineffective reps2
  • Time consuming2
Delete

Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Turnaround Time
Staff
Diversity of Products or Services
Website
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion