Accredo vs Optumrx

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Accredo

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $230K AVERAGE LOSS
1.5
Customer service
Turnaround Time
Staff
Website
Insurance Plans Acceptance
  • Long time waiting on hold 2
  • David my representative 1

Customers don't like

  • Incompetent5
  • Rude ineffective reps4
  • Customer service2
  • Robocalls and long customer wait times when re-ordering2
  • Refused to fix issue2

Products by Accredo

No items

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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 346 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Turnaround Time
Staff
Website
Insurance Plans Acceptance
  • Some reps who tried to help 4
  • I saw thou their lies and deception 4
  • It sucks 3
  • That they are professional and respectful 3
  • Savings 3

Customers don't like

  • Complete lack of honesty15
  • Order fulfillment14
  • Incompetent employees13
  • Accountability9
  • Customer service9

Products by Optumrx

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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