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Furniture and Decor
  • 10 ISSUES RESOLVED
  • 1946 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • No i dislike their business 9
  • Furniture 5
  • Delivery crew 4
  • 90 same as cash 4
  • Too much stress 3

Customers don't like

  • Terrible customer service60
  • Exceptionally high lease fees10
  • Unprofessionalism8
  • Being lied to and ridiculous interest8
  • With held information7
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West Elm

Furniture and Decor
Has verified representatives
  • 10 ISSUES RESOLVED
  • 39 COMPANY RESPONSES
  • 548 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $918 AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Design aesthetic 10
  • Style and design 6
  • Product design 6
  • Merchandise 6
  • Design 6

Customers don't like

  • Customer service51
  • Lack of action to fix the problem8
  • Late delivery7
  • Customer service response7
  • Delivery and product quality5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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