Acceptance Now vs West Elm

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Acceptance Now

Furniture and Decor
  • 7 ISSUES RESOLVED
  • 1280 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.5
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • No i dislike their business 6
  • Delivery crew 4
  • Furniture 4
  • Selection 3
  • Too much stress 3

Customers don't like

  • Terrible customer service33
  • Being lied to32
  • Exceptionally high lease fees23
  • Poor customer service19
  • Price12

Products by Acceptance Now

No items

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West Elm

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 446 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Design aesthetic 9
  • Design 6
  • Merchandise 6
  • Product design 5
  • Style and design 3

Customers don't like

  • Customer service35
  • Late delivery13
  • Delivery11
  • Delivery time frame10
  • Lack of action to fix the problem10

Products by West Elm

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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